Ashley Contreras
El Paso,TX
Overview
6
6
years of professional experience
Work History
Server
Olive Garden
El Paso, TX
06.2023 - Current
- 20 Hours a week
- $2.50 hr
- Replenished stocks of napkins, silverware and other dining room supplies as needed.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Took accurate food and drink orders, using a POS ordering software system.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Attended regular staff meetings to discuss changes in menu offerings or specials for upcoming days or weeks.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Personal Shopper
Walmart
El Paso, TX
11.2022 - 05.2023
- 40 Hours a week
- $15.00 hr
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Secured and stored items until customer pickup.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
Appliance Sales Associate
Lowes Home Improvement
El Paso, TX
05.2020 - 10.2022
- 20 Hours a week
- $12.98 Hour
- Discussed customer needs to understand preferences and proceeded to narrow down specific appliance recommendations.
- Processed sales, warranties and service agreements quickly and efficiently to respect customer's time and to expedite sales associate's availability to next customer.
- Mastered specifications and operation of appliances to be sold and used knowledge to support sales recommendations and answer customer questions.
- Attended product training offered by appliance vendors to stay updated on features and benefits of appliances being marketed.
Team Member
Whataburger
El Paso, TX
04.2018 - 03.2020
- 30 Hours a week
- $9.00 Hour
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
- Looked for ways to go above and beyond job requirements.
Education
Associate of Arts - Elementary School Teaching
El Paso Community College
El Paso, TX08.2022
High School Diploma -
Parkland High School
El Paso, TX06.2019
Skills
- Verbal and Written Communication
- Order Processing
- Teamwork and Collaboration
- Stocking and Receiving
- Flexible Schedule
- Problem-Solving
- Customer Service
- Time Management
- Friendly and Outgoing
- Reliable and Punctual
- Team Player Mentality
- Energetic Self-Starter
- Listening Skills
- Outgoing Personality
Timeline
Server
Olive Garden
06.2023 - Current
Personal Shopper
Walmart
11.2022 - 05.2023
Appliance Sales Associate
Lowes Home Improvement
05.2020 - 10.2022
Team Member
Whataburger
04.2018 - 03.2020
Associate of Arts - Elementary School Teaching
El Paso Community College
High School Diploma -
Parkland High School