Ashley Conway

• Marriott housekeeping ensure to verify room status, determine discrepant rooms , and manage daily activities
• Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.
• Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
• Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional.
• Handled requests for extra linens, toiletries and other supplies.
• Rotated linens in storerooms and replenished when supplies ran low.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Changed bed linens and collected soiled linens for cleaning.

Communicated with customers courteously and professionally to drive satisfaction.

• Wrapping furniture and equipment Assist in loading and unloading furniture and other household items onto and off of moving trucks
• Prevented load shifting or damage by using bracing and strapping techniques.
• Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
• Moved furniture and boxes using utility dolly and truck ramp.
• Verified documentation and condition of freight to assure quality standards were achieved.

• Checking dogs in and out of hotel, walking dogs and interacting in daily activities.
• Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
• Helped customers complete purchases, locate items, and join reward programs.
• Collected and authorized guest payments.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Answered questions about store policies and addressed customer concerns.
• Redeemed coupons to discount purchases.
• Resolved customer complaints and maintained clean and tidy checkout area.
• Utilized POS system to handle customer cash and credit card transactions.
• Counted money in drawers at beginning and end of each shift.
• Performed cash, card, and check transactions to complete customer purchases.
• Used POS system to enter orders, process payments and issue receipts.
• Promptly responded to inquiries and requests from prospective customers.
• Responded to customer requests for products, services, and company information.

• Provide assistance and bookkeeping to for up-and-coming local photographer
• Maintained appropriate filing of personal and professional documentation.
• Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
• Established QuickBooks accounting system to reflect accurate financial records.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.

• Cultivated warm relationships with regular customers.
• Checked guests' identification before serving alcoholic beverages.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Bussed and reset tables to keep dining room and work areas clean.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Answered customers' questions, recommended items, and recorded order information.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

• Greeting customers with positive attitude and providing top tier hospitality
• I would bring them to their assigned table and let them know there waiter will be there shortly
• As a waitress I ensure the customers were provided with everything needed such as water and extra utensils
• In busy hours, I would run food to in a timely matter allowing food to be presented with the right temperature and fast service
• I would assist customers in any inconvenience and ensured they left the establishment satisfied.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Used cash registers and credit card machines to cash out customers.