Ashley Cooper
Barney,GA
Summary
Results-driven Property Manager with expertise in customer service, property management, and team leadership. Proven ability to enhance operational efficiency and tenant satisfaction while ensuring property safety and compliance.
Overview
6
6
years of professional experience
Work History
Property Manager
Southern Self Storage
Valdosta, Georgia
07.2025 - Current
- Managed daily operations of storage facility and ensured customer satisfaction.
- Assisted customers with inquiries and provided guidance on storage options.
- Conducted regular inspections of units and maintained cleanliness throughout the property.
- Processed rental agreements and handled payment transactions efficiently.
- Implemented security measures to protect property and enhance safety protocols.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Facilitated tenant paperwork processing and verification.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
Property Maintenance Supervisor
Mercer Hughes Real Estate
Valdosta, Georgia
01.2023 - 06.2025
- Supervised daily property maintenance operations and team activities.
- Coordinated repairs and maintenance schedules for residential properties.
- Inspected properties to identify maintenance needs and safety issues.
- Managed inventory of maintenance supplies and tools efficiently.
- Communicated with tenants regarding maintenance requests and updates.
- Collaborated with contractors for specialized repair projects as needed.
- Kept up-to-date on changes in relevant technologies in order to suggest new solutions or methods of operation.
- Established policies and procedures related to safety practices during maintenance work.
Manager
Raceway Gas Station
Valdosta, GA
06.2020 - 05.2023
- Managed staff schedules and ensured adequate coverage during peak hours.
- Trained new employees in customer service and safety protocols.
- Coordinated inventory management and restocked shelves as needed.
- Implemented cash handling procedures for accurate daily reconciliations.
- Resolved customer complaints and improved overall satisfaction levels.
- Maintained cleanliness and organization of store environment for compliance.
- Conducted regular safety inspections to ensure operational standards were met.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Diploma - Medical Assisting
Valdosta Technical College
Valdosta, Ga. 05-2006
Skills
- Property management
- Lease negotiation
- Property inspection
- Rental agreement processing
- Security measures implementation
- Customer relationship management
References
References available upon request.
Timeline
Property Manager
Southern Self Storage
07.2025 - Current
Property Maintenance Supervisor
Mercer Hughes Real Estate
01.2023 - 06.2025
Manager
Raceway Gas Station
06.2020 - 05.2023
Diploma - Medical Assisting
Valdosta Technical College