Well-qualified individual with proven success in problem solving, attention to detail, and obtaining the ability to handle multiple tasks efficiently in fast paced environments . Highly skilled in building lasting relationships with not only the company, but customers to further company goals.
Overview
8
8
years of professional experience
Work History
Accounts Payable Clerk
Scott Services Company
11.2023 - Current
Review vendor invoices to provide appropriate documentation and validity prior to payments.
Complete month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements and records.
Reduce the amount of late payment penalties by closely monitoring due dates and managing timely payments.
Assist Chief Financial Officer in formulating year-end financial reports to determine financial performance of the company.
Reconcile company bank statements, tech credit cards, and several company credit cards, while investigating and resolving discrepancies to maintain audit readiness.
Process monthly and yearly sales tax entries for each with payments for state and local areas in which we provide services.
Customer Care Executive & Dispatcher
HOODZ International
07.2023 - 11.2023
Managed a high volume of inbound calls, multitasking effectively to address multiple diverse customer needs, while maintaining a positive attitude.
Streamlined the dispatch process by maintaining optimized response times and prioritizing high importance jobs.
Communicated with warehouse staff to facilitate proper loading and unloading of equipment and resources needed to complete each job.
Received new work orders, prepared proper documentation, and assigned qualified personnel.
Served as a key point of contact for all escalated issues, diffusing tension by ensuring prompt resolutions.
Office Manager/Bookkeeper
Associated Builders and Contractors
01.2023 - 07.2023
Maintained accurate financial records by reconciling all accounts payable/receivable transactions weekly to ensure balanced budgets.
Served as a liaison between upper management and each staff member by facilitating open channels of communication to address concerns or any issues promptly.
Prepared monthly bank and company credit card reconciliations to ensure accurate representation for auditors.
Deposited check daily for invoices/tuition, while reviewing records and contacting any customers or students with delinquent accounts.
Managed all vendor relationships and negotiated contracts to obtain best pricing for all products And services.
Set aggressive targets for teachers and office staff to drive company success and strengthen motivation.
Team Lead/Account Manager
Biohorizons
06.2022 - 01.2023
Fostered positive employee relationships through communication and developmental training.
Organized and prioritized incoming cases in order to optimize team workflow.
Counted inventory regularly to maintain averages, while resolving any potential discrepancies.
Quality reviewed all items to guarantee pristine condition before anything was shipped.
Invoiced all orders, collected payments, and applied to accounts daily/
Served as a role model for my team by demonstrating commitment to professionalism and adhering to company values/standards at all times.
Office Administrator
Imperial Dade
12.2021 - 06.2022
Interacted professional with vendors, customers, and inside personnel, while answering any questions or concerns.
Processed financial documents, retrieved invoices, and assisted with past due collections,
Created credit memos, applied customer payments to accounts, processed one-time use credit cards, maintained petty cash, and deposited checks daily.
Analyzed business performance data, ensuring sales goals were met and forecasted results for upper management.
Used internal accounting software to debit, credit, and total account balances on spreadsheets and in company databases.
Mediated during any conflicts and provided exceptional resolutions.
Accounting Assistant
Morrow Realty Co. Inc.
06.2021 - 12.2021
Managed bookkeeping functions for multiple properties, gearing my attention to accounts payable, accounts receivable, and bank reconciliation.
Filed documents with supporting invoices to verify the orders were received and processed for payment.
Prepared month-end closing entries for each property with detailed reporting and record keeping.
Received and recorded payments from tenants, while also issued assistance/reimbursement checks to cover utilities, rent, and any security deposits.
Assisted with optimizing budgets and forecasting to control expenditure to maximize profitability.
Office Manager/Accountant
Heirloom Creations
11.2016 - 12.2020
Monitored payments from clients and contacted those with past due invoices for collection.
Processed payroll, expense reports, and petty cash reimbursements weekly.
Managed schedules for installers jobs daily, while coordinating office functions using a master calendar.
Provided leadership and mentored new hires by supplying knowledge of expectations and company policies.
Assembled and managed multiple budgets throughout the company.
Reconciled bank accounts and posted deposits daily.
Maintained positive customer relationships by addressing problems head-on, while implementing successful corrections.