Summary
Overview
Work History
Education
Skills
Education - May2022
Volunteer Experience
Timeline
Generic

Ashley Cortez

Phoneix,Az

Summary

Enthusiastic individual with a high level of motivation seeking a job. Willing to go above and beyond to help the team and the company succeed. Has excellent organizational and time management skills. Is capable of handling out daily responsibilities and contributing to the success of a team. Reliable and eager to take on new challenges in a position that requires strong customer service, problem-solving, and task prioritization skills to help the team succeed. Always ready to take on new challenges. Rapidly adapts to changing requirements and policies.

Overview

1
1
year of professional experience

Work History

Customer Service Associate

Walgreens
07.2021 - 05.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Bachelor Of Science - Business Entrepreneurship

Arizona State University
Tempe, AZ

Skills

  • Spanish (Bilingual)
  • Organization
  • Critical thinking
  • Time management
  • Problem-solving
  • Multitasking

Education - May2022

High School Diploma, South Ridge High School, 5309 S 8th Drive, Phoenix, AZ, 85041

Volunteer Experience

  • 08/2018, 09/2018, Student, Mary's Food Bank, Phoenix, AZ, Volunteered at Mary's Food Bank organization and gained deeper understanding of community and helpful contributions., Worked well with leaders and instructors, following standard practices and procedures.
  • 03/2018, 04/2019, Student, Feed my starving children, Phoenix, AZ, Sorted donations and placed items on appropriate shelves or in bins., Observed all safety policies when using box cutters, tape dispensers, and hand tools., Delivered donations, meals, and other support to people unable to travel or afford necessities.
  • 08/2018, 05/2021, Student, Students supporting brain tumor research, Phoenix, AZ, Participated in fundraising events and opportunities., Attended community events and meetings to promote organizational goals., Supported SSBTR organization by helping plan fundraising events and campaigns.
  • 09/2019, 05/2021, Student, Be a leader, Phoenix, AZ, Worked well with leaders and instructors, following standard practices and procedures., Developed important research skills, initiative, and appreciation for knowledge., Developed successful project goals and strategies in collaboration with Be a Leader team members.

Timeline

Customer Service Associate

Walgreens
07.2021 - 05.2022

Bachelor Of Science - Business Entrepreneurship

Arizona State University
Ashley Cortez