Ashley Costanzo
Fort Lauderdale,FL
Summary
Organized multitasker well-versed in managing closings with accuracy and efficiency. Systematic and hardworking with in-depth understanding of how to search titles, investigate issues and facilitate communication between different parties.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Closing Coordinator
Penn Bridge Land Abstract Company
05.2022 - Current
- Created approximately 100+ files/mo. from sales agreement, order title search, request municipal lien letters, verify information including payoffs, bank account information, & buyer/seller information.
- Contacted appropriate agencies to complete searches, order records, and obtain documents.
- Increased client retention through exceptional service, helping to secure repeat business from satisfied customers.
- Implemented time-saving processes by utilizing technology and software to automate repetitive tasks, allowing more focus on delivering personalized client service.
- Reduced processing time for title searches by diligently reviewing property records and identifying discrepancies early in the transaction process.
Processor
American General Services
08.2021 - 05.2022
- Ensured accuracy in financial calculations and legal requirements, maintaining a thorough understanding of current laws and regulations.
- Improved customer satisfaction by providing timely updates on the status of closings and addressing any concerns or questions promptly.
- Streamlined the closing process for clients by coordinating with multiple parties, including lenders, attorneys, and real estate agents.
- Expedited closings by managing deadlines efficiently, prioritizing tasks according to necessity and urgency.
- Demonstrated problem-solving skills in addressing any unexpected issues during closing, ultimately ensuring a successful outcome for all parties involved.
- Enhanced closing efficiency by meticulously reviewing and verifying all documentation related to property transactions.
- Reviewed titles, insurance and flood zone certifications to meet closing standards for each property.
- Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
Waitress/Bartender
Mike and Tony's Gyros
08.2019 - 08.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Bachelor of Science - Criminal Justice & Psychology
Robert Morris University
Township of Moon, PA12.2024
Skills
- Microsoft Excel, Word, Powerpoint
- Customer Service
- Organizational Skills
- Serving Experience
- Time Management
- Client Communication
- Document Preparation
- Deadline Management
- Real estate knowledge
- Data Entry
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Excellent Communication
- Critical Thinking
Certification
Certified Notary Public
Timeline
Closing Coordinator
Penn Bridge Land Abstract Company
05.2022 - Current
Processor
American General Services
08.2021 - 05.2022
Waitress/Bartender
Mike and Tony's Gyros
08.2019 - 08.2021
Bachelor of Science - Criminal Justice & Psychology
Robert Morris University
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