Project manager specializing in EHR implementations and IT systems integration. Demonstrates a visionary approach to project management, leveraging skills in healthcare IT, change management, and quality assurance to drive successful outcomes. Committed to optimizing healthcare solutions through strategic partnerships and innovative implementations of Cerner and Epic systems.
Overview
9
9
years of professional experience
Work History
Early Education Instructor
Clayton County Board of Education
03.2024 - Current
Design and deliver engaging lessons, fostering measurable student progress
Promoted positive behavior among students by establishing clear expectations and consistently enforcing classroom rules and consequences.
Federal Learning Leader
Oracle
11.2022 - 03.2024
Led over 10 project implementations, ensuring on-time, within-budget delivery
Coordinated DOD training programs, ensuring resource efficiency
Monitored LMS for performance, enhancing user experience
Led comprehensive Cerner Millennium implementations, managing stakeholder requirements, project phases, and resource allocation while overseeing 20+ team members
Streamlined learning operations through data-driven metrics, optimizing program delivery and enhancing system efficiency across DOD training initiatives
Orchestrated successful delivery of 10+ projects, ensuring alignment with client objectives while maintaining budget constraints and timeline commitments
Refined operational processes and learning solutions infrastructure, implementing strategic improvements to enhance program effectiveness
Training Coordinator
ECCO Select in partnership with Leidos and DOD
02.2022 - 11.2022
Led 10+ project implementations, enhancing operational efficiency and stakeholder satisfaction
Managed 20+ team members, optimizing resource allocation and project delivery
Refined scheduling systems, achieving measurable improvements in training program efficiency
Monitored LMS systems, improving competency tracking and user performance metrics
Streamlined training operations for DOD personnel, managing 20+ direct reports and coordinating cross-functional teams to deliver MHS Genesis solutions
Developed innovative training solutions through lifecycle management, from benchmark stage to mitigation-to-operate, ensuring continuous improvement
Spearheaded MHS Genesis implementation by aligning training requirements with operational needs, managing vendor relationships, and optimizing resource allocation
EHR Consultant/Epic Trainer
A1 Unlimited Consulting
04.2019 - 02.2022
Trained 200+ end users in EPIC, improving user proficiency and satisfaction
Managed project budgets and timelines, achieving client goals within deadlines
Developed training materials, boosting consultant strategy development
Led implementation of EPIC healthcare platform, managing 2000+ project hours while providing comprehensive system training and documentation for clinical end-users
Streamlined operational workflows by developing detailed requirement specifications and custom training materials, driving successful client implementations
Executed comprehensive system configurations and testing protocols while maintaining meticulous documentation for healthcare platform optimization
Provided strategic post-implementation support, resolving complex technical challenges and ensuring seamless adoption of EPIC systems across organizations
Supported cross-functional teams to enhance medication adherence by over 50%, improving outcomes
Led initiatives to boost CMS star ratings from 2 to 4+, increasing reimbursements and bonuses
Monitored patient data for accuracy, enhancing safety and reducing hospitalizations
Organized data to identify improvement opportunities, leading to enhanced program efficiency
Analyzed patient data across 7 clients, monitoring KPIs including satisfaction rates, adherence metrics, and fill times to optimize program effectiveness
Successfully enrolled over 200 patients in care management programs through direct outreach, reducing hospitalizations and improving treatment adherence
Orchestrated patient enrollment initiatives, achieving 50% improvement in medication adherence
Account Manager/Outside Sales Representative
M&S Services
04.2016 - 04.2018
Monitored client goals, achieving measurable results in service delivery
Managed comprehensive portfolio of 30+ client accounts, ensuring compliance with state regulations while optimizing fund allocation and maintaining detailed documentation
Led territory expansion across multiple cities, developing new business relationships and implementing targeted marketing strategies to secure service contracts
Built strategic partnerships with state officials and families, facilitating enhanced care coordination and achieving positive outcomes for mentally disabled clients
Established robust screening protocols for program applicants while maintaining precise records of client progress against daily and monthly objectives
Orchestrated client care initiatives through systematic goal tracking, ensuring consistent delivery of support services and regulatory compliance
Streamlined client onboarding processes and developed targeted outreach campaigns, resulting in successful territory expansion across multiple cities
Education
Master of Business Administration - Healthcare Management