Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
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Ashley Cox

Ashley Cox

Alexandria,LA

Summary

Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling.

Overview

11
11
years of professional experience

Work History

Keyholder Manager

Kirkland's Inc
05.2021 - 09.2023
  • Opened inventory boxes and restocked shelves.
  • Liaised with corporate headquarters regarding updates on business objectives or changes in retail industry trends affecting our store.
  • Monitored store KPIs closely, identifying trends and implementing necessary adjustments to drive success.
  • Contributed to creating a diverse workforce by promoting an inclusive work culture and supporting employees from various backgrounds.
  • Resolved customer complaints promptly, fostering a high level of satisfaction and loyalty among patrons.
  • Managed daily operations efficiently, including opening and closing procedures, cash handling, and scheduling employees'' shifts.
  • Adapted store layout according to changing seasons or promotional events, maximizing visual impact for enhanced sales results.
  • Maintained a visually appealing store environment, guaranteeing a positive shopping experience for customers.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.

Greenhouse Manager

Ellis Pottery
08.2018 - 02.2021
  • Coordinated sales efforts with marketing teams to develop promotional materials that showcased unique offerings from the greenhouse operation.
  • Established strong relationships with suppliers to negotiate contracts for materials and equipment at competitive prices.
  • Contributed directly towards increased profitability via strategic pricing decisions based on market research.
  • Streamlined inventory management to ensure accurate records and efficient use of resources.
  • Increased production efficiency with effective space utilization and crop rotation planning.
  • Ensured optimal growing conditions by maintaining proper temperature, humidity, light levels, and irrigation schedules.
  • Cultivated open communication among team members through regular meetings focused on operational improvements.
  • Inspected nursery and equipment for signs of disrepair and coordinated repairs and replacements.
  • Ensured exceptional care standards were maintained during inspections from regulatory agencies and licensing boards.
  • Monitored watering times, soil conditions and plant positions and made informed adjustments in response to weather conditions.
  • Worked directly with customers as salesperson and role model for entire sales team.
  • Ordered plants and nursery merchandise and maintained marketable inventory across seasons.
  • Handled complex and urgent customer concerns calmly to maximize satisfaction and enhance loyalty.
  • Coordinated inventories of seeds, chemicals, plant nutrients and tools to achieve business targets.

Supervising Art Appraiser/Manager

The Odditorium Art Gallery
07.2012 - 04.2016
  • Delivered measurable results in cost reduction initiatives without sacrificing quality or customer satisfaction levels.
  • Drove process improvements that resulted in increased efficiency, effectiveness, or overall performance of the team or department.
  • Built strong alliances with vendors and suppliers to negotiate favorable contract terms that benefit both parties involved.
  • Developed actionable strategies for continuous improvement in collaboration with key stakeholders across the organization.
  • Implemented robust quality control measures to maintain high standards of service delivery consistently.
  • Improved customer satisfaction rates by implementing innovative solutions to address client concerns quickly and effectively.
  • Exceeded sales targets while maintaining strong relationships with existing clients through exceptional account management practices.
  • Managed budgets effectively to allocate resources efficiently while ensuring financial stability for the department or company as a whole.
  • Navigated complex situations successfully using critical thinking skills, problem-solving abilities, and sound judgment.
  • Streamlined team operations by implementing efficient project management systems and communication channels.
  • Expanded market reach by researching industry trends and identifying new business opportunities.
  • Held monthly meetings to create business plans and workshops to drive successful business.

Education

Bachelor Of Business Administration - Business Administration And Management

Colorado Technical University
Colorado Springs, CO
05.2020

Skills

  • Inventory control
  • Task delegation
  • Organizational skills
  • Conflict resolution
  • Analytical thinking
  • Sales expertise
  • Loss prevention
  • Cash handling
  • Visual merchandising
  • Effective communication
  • Customer service
  • Decision making
  • Attention to detail
  • Customer Service Management
  • Bank Deposits
  • Inventory Monitoring
  • Daily Reporting
  • Creativity and Originality
  • Merchandise Promotion and Display
  • POS Terminal Operation
  • Cash Handling and Reconciliation
  • Customer Credit Management
  • Multitasking and Prioritizing
  • Retail Operations
  • Employee Training
  • Cash Drawer Reconciliation
  • Inventory and Stocking
  • Computer Proficiency

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Build your own dreams, or someone else will hire you to build theirs.
Farrah Gray

Timeline

Keyholder Manager

Kirkland's Inc
05.2021 - 09.2023

Greenhouse Manager

Ellis Pottery
08.2018 - 02.2021

Supervising Art Appraiser/Manager

The Odditorium Art Gallery
07.2012 - 04.2016

Bachelor Of Business Administration - Business Administration And Management

Colorado Technical University

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Ashley Cox