- Spending time with family
- Church and church activities
- Attending high school band competitions for my daughter
- Avid Reader
- Crafting and DIY Projects
- Music
Ashley Cox
Woodruff,SC
Summary
Patient care-driven future DNP-FNP with beginner-level knowledge in the provider role, but with experience in care coordination/delivery, health assessment, disease management, patient advocacy, and quality improvement. Proven ability to enhance patient outcomes through effective communication and strategic health interventions in the nurse role, now transitioning into a mid-level provider role.
Overview
17
17
years of professional experience
Work History
Nurse Care Manager
Regional HealthPlus With Spartanburg Regional Healthcare System
Spartanburg, SC
01.2022 - Current
- Assessed patient needs and developed individualized health interventions.
- Coordinated patient care plans in collaboration with multidisciplinary teams.
- Monitored patient progress and adjusted care strategies accordingly.
- Educated patients and families on disease management and treatment options.
- Utilized electronic health records to track patient information efficiently.
- Advocated for patients' rights and facilitated access to community resources.
- Reduced hospital readmissions by closely monitoring patients'' progress and adjusting care plans as needed.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Collected and aggregated data to identify problems or trends, such as turnaround time and issues with physician offices.
- Arranged transportation and documented details of discharge transition plans.
- Worked with providers to define quality metrics and outcome reporting process.
- Collaborated with community organizations to connect patients to additional resources for further support in achieving their health goals.
Director of Clinical Services
Wren Hospice
Greer, SC
03.2018 - 01.2022
- Developed and implemented strategic initiatives to improve hospice service delivery and operational efficiency.
- Led clinical operations to enhance patient care quality and ensure compliance with regulatory standards.
- Mentored clinical staff to foster professional growth and maintain high performance standards across teams.
- Collaborated with interdisciplinary teams to coordinate comprehensive care plans tailored to patient needs.
- Oversaw budgeting processes for clinical services, ensuring optimal resource allocation and fiscal responsibility.
- Established training programs for staff on best practices in palliative care and patient communication techniques.
- Improved interdisciplinary collaboration, fostering strong working relationships among medical professionals for optimal patient outcomes.
- Developed strategic plans for the growth and expansion of clinical services, ensuring long-term organizational success.
- Collaborated effectively with other organizational leaders on cross-functional projects, further improving overall service offerings available to patients and their families.
- Conducted comprehensive audits to ensure clinical services adhered to established standards, maintaining a high level of accountability across the organization.
- Promoted a culture of continuous improvement by encouraging staff input on process enhancements and best practices adoption.
- Fostered an inclusive work environment that valued diversity, leading to increased employee satisfaction and engagement levels.
- Increased staff retention rates through effective leadership, mentoring, and professional development opportunities.
- Evaluated program performance regularly, identifying areas for improvement and implementing necessary changes in a timely manner.
- Oversaw recruitment efforts to attract top talent in the field, contributing to a highly skilled workforce capable of delivering excellent patient care services.
- Managed financial resources efficiently, optimizing budgets for maximum service delivery without compromising patient care quality.
- Boosted staff morale with regular recognition for exceptional work performance and contributions to the team''s overall success.
Director/Assistant Director of Nursing/Other
Valley Falls Terrace
Spartanburg, SC
06.2009 - 03.2018
- Led strategic planning initiatives to enhance operational efficiency and service quality.
- Oversaw budget management, ensuring fiscal responsibility across departmental expenditures.
- Developed and implemented staff training programs to improve team performance and retention.
- Analyzed market trends to identify opportunities for service expansion and competitive advantage.
- Directed compliance with regulatory standards, ensuring organizational adherence to industry guidelines.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Oversaw weekly interactions with medical providers to manage patient laboratory results effectively.
Directed medication order management and maintained clear communication with families about patient conditions.
Coordinated patient laboratory results and medication orders while engaging families in patient care discussions. - Supervised nursing staff and coordinated care delivery processes to maintain high standards of patient service.
Education
Doctor of Nursing Practice - Family Nurse Practitioner
Baylor University
Waco, TX12-2026
Bachelor of Science - Nursing
University of South Carolina Upstate
Spartanburg, SC08-2015
Associate of Science - Registered Nursing
Greenville Technical College
Greenville, SC03-2009
High School Diploma -
James F. Byrnes High School
Duncan, SC05-2002
Skills
- Care coordination
- Clinical judgment
- Care assessment
- Patient education
- Discharge planning
- Disease prevention
- Diabetes management
- Geriatric care
- Dementia care
- Rehabilitation nursing
- Hospice care
- Quality improvement
- Healthcare documentation
- Clinical documentation
- Electronic charting
- Medication administration
- Stress management
- Staff mentoring
- Clinical informatics
- Community health
- Teamwork and collaboration
- Training staff
- Student precepting
- Problem-solving abilities
- Critical thinking
- Creative problem-solving
- Attention to detail
- Clinical expertise
- Task prioritization
- Adaptability and flexibility
- Emotional resilience
- Reliability
- Compassionate and caring
- Innovative care strategies
- Clear patient communication
- Active listening
- Interpersonal skills
- Professionalism
- Delegation and motivation
- Stakeholder engagement
- Patient documentation
- Physical assessment
- Clear patient communication
- Safety protocols
- Delegation and motivation
- Task prioritization
- Interpersonal skills
- Professionalism
- Training staff
- Patient support
- Time management
Accomplishments
2022-2023 "Healthcare Heroes Award", Division Associate of the Year, Spartanburg Regional Healthcare System
2021 The Carolinas Center, The Palmetto Clinical Excellence Award
Affiliations
South Carolina Nurses Association since 2025
Upstate Nurse Practitioner Association since 2026
American Nurses Association since 2025
American Association of Nurse Practitioners since 2025
Interests
Timeline
Nurse Care Manager
Regional HealthPlus With Spartanburg Regional Healthcare System
01.2022 - Current
Director of Clinical Services
Wren Hospice
03.2018 - 01.2022
Director/Assistant Director of Nursing/Other
Valley Falls Terrace
06.2009 - 03.2018
Doctor of Nursing Practice - Family Nurse Practitioner
Baylor University
Bachelor of Science - Nursing
University of South Carolina Upstate
Associate of Science - Registered Nursing
Greenville Technical College
High School Diploma -
James F. Byrnes High School