Ashley Crawford
Summary
Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Skilled at providing efficiency in shipping and receiving, inspection and storage operations. Detail-oriented team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy. Handles diverse materials to achieve high-quality standards and reduce risk. Brings related experience and dedication to exceed standards and build a team environment.
Overview
18
18
years of professional experience
Work History
Warehouse Team Member
Lowes Distribution Center
10.2020 - Current
- Developed strong relationships with coworkers, fostering teamwork and collaboration for improved efficiency.
- Enhanced team productivity by coordinating daily tasks, streamlining processes, and providing clear communication.
- Collaborated with cross-functional teams for seamless coordination of shipments, ensuring timely delivery to customers.
- Operated various types of material handling equipment proficiently while adhering to safety guidelines at all times.
- Assisted with the implementation of new software systems for better inventory management and order processing capabilities.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Managed incoming shipments by efficiently unloading trucks, verifying contents against packing slips, and promptly placing items into designated locations within the warehouse.
- Checked packages and merchandise for damage and notified vendors.
- Trained new team members on warehouse procedures, protocols and best practices, ensuring smooth onboarding process for new hires.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
Central Quoting Coordinator
Lowes Corporate
07.2019 - 10.2020
- As a coordinator, I work as a liaison between the Installers and the store to provide time efficient and accurate quotes
- I am familiar with the current systems to include but not limited to; IMS, ISST and Genesis
- Due File Pilot Team; As a part of the Due File Pilot team, we were assigned 25 stores across two districts for which we assisted with the cleanup of their due file system of 30 days and beyond
- This directly impacted the stores by processing over $150, 000 in sales across those 25 stores which increased the profit margin by 10%
- APEX Pilot; As a part of the APEX Pilot team, I work as a liaison between APEX, our pilot detailing company, and the stores to ensure the quotes are both accurate and timely
- I have also coordinated communications with our team and those at APEX to provide not only a better customer experience but a better employee experience
- This includes collecting data and information provided by team members and presenting it to the management team to create a more efficient system to work from
- Quote Support Team (QSP); As a temporary support to QSP, I helped to complete and manage quotes submitted by the store for Pro Customers
- This includes emailing Vendors for Cost Concessions and product grouping discounts on sales over $10,000.
Merchandising Service Associate
Lowes Home Improvement
09.2016 - 05.2019
- I worked on a team of three to six peers on time sensitive tasks that were vital to the daily operation of the store
- I also trained several employees on proper reset and servicing procedures while completing assigned tasks by set deadlines
- I worked along with store management and team members to create a plan for surplus merchandise and the merchandising needs of the store.
Installed Sales Coordinator
Lowes Home Improvement
12.2015 - 09.2016
- I coordinated communication between the ISO, customers and installers daily per the guidelines for each installation type
- Handled any customer complaints and issues that could arise in a timely manner to promote superior customer service
- Responsible for keeping track of customer information and contracts to allow for a smooth installation process.
Assistant Manager
CVS Pharmacy
09.2012 - 09.2016
- Responsible for daily store operations to include security of the safe and building
- Providing superior customer service in stressful situations and working several computer systems unilaterally
- Responsible for following HIPPA policies and procedures regarding both doctors and patients
- Duties included daily inventory and receiving of deliveries through the store and pharmacy as well as creating good relationships with our merchandisers.
United States Army Reserve
US Army
06.2006 - 06.2014
- Served as Food Service NCOIC for five years with a team of 5-10 reports
- Responsible for ordering food and supplies as well as planning and providing meals for 50-600 soldiers depending on the task
- Received several awards for duty related tasks and general soldier skills.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Bachelor of Arts - Business Administration
Thiel College
Greenville, PA12.2009
Skills
- Warehouse Safety
- Loading and unloading
- Order Picking
- Shipping and receiving
- Heavy Lifting
- Warehouse Operations
- Problem-Solving
- Self-Motivated and Disciplined
- Attention to Detail
- Cleaning and Organizing
- Clear Communication
- Punctual and Dependable
- Forklift Operation
- Inventory Management
Timeline
Warehouse Team Member
Lowes Distribution Center
10.2020 - Current
Central Quoting Coordinator
Lowes Corporate
07.2019 - 10.2020
Merchandising Service Associate
Lowes Home Improvement
09.2016 - 05.2019
Installed Sales Coordinator
Lowes Home Improvement
12.2015 - 09.2016
Assistant Manager
CVS Pharmacy
09.2012 - 09.2016
United States Army Reserve
US Army
06.2006 - 06.2014
Bachelor of Arts - Business Administration
Thiel College