Ashley Crawford
Johnson City,TN
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
9
9
years of professional experience
Work History
Care Counselor
Johnson City Schools
Johnson City, TN
08.2023 - Current
- Conducted individual and group therapy sessions with clients to help them develop healthy coping skills.
- Collaborated with other professionals to ensure comprehensive care for clients.
Therapist
The Next Step Behavioral Health
Johnson City, TN
03.2022 - 07.2023
- Met with patients and provided diagnoses and consultations.
- Provided psychotherapy services to individuals, couples, and families.
- Collaborated with multidisciplinary teams to ensure continuity of care for each client.
Front End Associate
Food Lion
Erwin, TN
07.2016 - 03.2022
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Maintained a clean, organized and inviting store environment.
- Consistently met all performance goals set by management.
- Greeted customers upon arrival and offered assistance with locating store merchandise.
- Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
- Trained new front-end associates on checkout procedures and customer service best practices.
Education
Master of Social Work - Social Work
East Tennessee State University
Johnson City, TN05-2022
Bachelor of Social Work - Social Work
Milligan University
Elizabethton, TN05-2020
Master of Arts - General Studies
Caldwell Community College And Technical Institute
Boone, NC07-2018
High School Diploma -
Avery County High School
Newland, NC05-2016
Skills
- Sales transactions
- Communication skills
- Time management
- Professionalism
- Problem-solving
- Customer service
- Interpersonal communication
- Customer assistance
- Reliability
Timeline
Care Counselor
Johnson City Schools
08.2023 - Current
Therapist
The Next Step Behavioral Health
03.2022 - 07.2023
Front End Associate
Food Lion
07.2016 - 03.2022
Master of Social Work - Social Work
East Tennessee State University
Bachelor of Social Work - Social Work
Milligan University
Master of Arts - General Studies
Caldwell Community College And Technical Institute
High School Diploma -
Avery County High School
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