Ashley Crocker
Fort Wayne,IN
Summary
Adept at maintaining high cleanliness standards and enhancing guest satisfaction, as demonstrated at Best Western Luxury Inn. Skilled in inventory management and efficient housekeeping procedures, I bring a blend of organizational skills and a positive attitude to foster team collaboration and improve service delivery.
Overview
7
7
years of professional experience
Work History
House Keeping
Best Western Luxury Inn
07.2024 - Current
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Improved overall guest satisfaction by implementing efficient housekeeping procedures and staff training programs.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Performed routine housekeeping functions.
House Keeping
Holiday Inn Hotel Sandton
Ludington, MI
09.2022 - 01.2023
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Improved overall guest satisfaction by implementing efficient housekeeping procedures and staff training programs.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Maintained inventory of housekeeping supplies, placing orders as needed to avoid shortages or delays.
- Performed routine housekeeping functions.
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness.
- Collaborated with housekeeping and maintenance teams for timely room turnover.
- Maintained a clean and comfortable living environment through regular housekeeping duties and laundry services.
Packer
Kellogg Factory
Grand Rapids, MI
02.2018 - 04.2019
- Monitored machinery in operation to identify concerns and make corrections or report complex problems.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Carefully packaged finished products and prepared for shipment.
- Maintained maximum organization and productivity by properly sorting project components on work tables.
Drive-Thru Operator
Arby's
Ludington, MI
06.2017 - 08.2017
- Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency.
- Cooked batches of food according to standard recipes.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
- Placed orders by listening to customers, documenting selected menu items, substitutions and add-ons.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Education
High School Diploma -
Baldwin Senior High School
Baldwin, MI06.2018
Skills
- Tagging proficiency
- Wrapping and boxing
- Cash drawer management
- Stocking and replenishing
- Cash register operations
- Cash handling
- Customer relations
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Organizational Skills
- Calm Under Pressure
- Active Listening
Timeline
House Keeping
Best Western Luxury Inn
07.2024 - Current
House Keeping
Holiday Inn Hotel Sandton
09.2022 - 01.2023
Packer
Kellogg Factory
02.2018 - 04.2019
Drive-Thru Operator
Arby's
06.2017 - 08.2017
High School Diploma -
Baldwin Senior High School