Ashley Cruz
McAllen,TX
Summary
Dynamic Medical Assistant with experience at South Texas Health System Cardiology, excelling in patient care, and efficiency. Proficient in diagnostic testing and EHR systems, I effectively enhance patient experiences while ensuring accurate documentation. Known for strong communication skills and a commitment to patient-focused care, I thrive in fast-paced environments. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. A detailed understanding of cardiology procedures and questions concerning them.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
South Texas Health System Cardiology
McAllen, TX
08.2024 - Current
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Cleaned and maintained medical equipment following procedures and standards.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Educated patients about medications, procedures and physician's instructions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Assisted registered nurses with cardiac exams, such as stress tests, stress echos, and dobutamines.
- Administered medications under physician's supervision.
- Explained treatment procedures and physicians' instructions.
Cashier
Ross Dress for Less
McAllen, TX
08.2021 - 08.2025
- Ensured compliance with all safety regulations within the store environment.
- Answered customer inquiries regarding store policies and procedures.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Worked closely with front-end staff to assist customers.
- Greeted customers promptly and responded to questions.
- Counted and balanced cashier drawers.
- Welcomed customers, offering assistance to help find store items.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education
Medical Assistant Technology
South Texas College
McAllen, TX12-2024
Skills
- Patient care
- Medical record management
- Diagnostic testing
- Electronic health records
- Customer service
- Appointment scheduling
- Medical terminology knowledge
- Electrocardiographic rhythm recognition
- Intake control
- EKG set up and monitoring
- Telehealth coordination
- Vital signs and examinations
- Placing Holter monitors
- Performing PT/INR
- Prescription refills
- Patient-focused care
Certification
- National Certified Medical Assistant (NCCT)
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Medical Assistant
South Texas Health System Cardiology
08.2024 - Current
Cashier
Ross Dress for Less
08.2021 - 08.2025
Medical Assistant Technology
South Texas College
Similar Profiles
Kristen SalinasKristen Salinas
Registered Nurse, PICU at South Texas Health System - Children'sRegistered Nurse, PICU at South Texas Health System - Children's
Victoria Faith Smith, LVNVictoria Faith Smith, LVN
Medical Assistant, NCMA at South Texas Health System ClinicsMedical Assistant, NCMA at South Texas Health System Clinics
Tamika MastersTamika Masters
Registered Nurse, Polytrauma Rehabilitation at South Texas Veterans Health Care SystemRegistered Nurse, Polytrauma Rehabilitation at South Texas Veterans Health Care System
Mike MartinezMike Martinez
Stock Room Associate at JD SportsStock Room Associate at JD Sports
Diana AyalaDiana Ayala
Assistant Principal of Instruction at IDEA Public SchoolsAssistant Principal of Instruction at IDEA Public Schools