Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Cruz

Dothan,AL

Summary

Compassionate caregiver with extensive experience at First Light Home Care, adept at enhancing client well-being through personalized care plans and emotional support. Skilled in medication administration and patient assessments, I foster strong relationships and ensure safety, contributing to improved health outcomes and client satisfaction.

Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.

Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.

Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

11
11
years of professional experience

Work History

Private Caregiver

Caitlin Moore
03.2024 - 04.2025
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Communicated effectively with clients to understand their needs and preferences.
  • Administered medications as prescribed, maintaining adherence to care plans.
  • Monitored client health conditions, reporting changes to healthcare professionals promptly.
  • Organized and maintained a clean and safe environment for clients at home.
  • Collaborated with family members to develop personalized care strategies.
  • Provided companionship and emotional support, enhancing clients' quality of life.
  • Learned basic first aid techniques and emergency response protocols for client safety.
  • Maintained clean, safe, and well-organized patient environment.
  • Provided emotional support and companionship to patients, promoting overall wellbeing.
  • Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
  • Maintained a safe and clean environment, reducing the risk of infection or injury.
  • Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced self esteem
  • Served as an advocate for the client when communicating with family members or healthcare providers regarding their needs or concerns.
  • Developed strong bonds with clients through compassionate caregiving and attentive listening to their needs.
  • Established routines that promoted stability and consistency for clients with cognitive impairments or memory loss.
  • Enhanced client satisfaction by completing tasks efficiently, maintaining a clean home environment, and promoting safety.
  • Actively participated in ongoing professional development opportunities, staying up-to-date on best practices for private caregiving.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Supported families through difficult times by offering emotional support and education on important care tasks.
  • Assisted with end-of-life care.

Home Health Aide

First Light Home Care
02.2024 - 04.2025
  • Provided personal care and companionship to clients, ensuring comfort and dignity.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Monitored client health status, reporting changes to healthcare professionals for timely interventions.
  • Implemented care plans tailored to individual client needs, fostering positive outcomes in health management.
  • Educated clients and families on medication management and health maintenance routines.
  • Collaborated with multidisciplinary teams to coordinate comprehensive care solutions for clients.
  • Developed strong relationships with clients through effective communication and empathy, improving overall satisfaction levels.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Followed nutritional plans to prepare optimal meals.
  • Provided transportation and appointments management.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
  • Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
  • Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
  • Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
  • Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
  • Developed individual care plans for clients based on specific needs.
  • Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
  • Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
  • Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Transported clients for medical and personal outings.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Provided direct personal care and administrative services to clients.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
  • Assisted with end-of-life care.
  • Utilized universal precautions and infection control principles in all aspects of care.
  • Administered medications in accordance with doctor's instructions.
  • Documented vital statistics and coordinated with health care providers.
  • Supported families through difficult times by offering emotional support and education on important care tasks.

Patient Care Technician

Flowers Hospital
10.2023 - 09.2024
  • Monitored patient vital signs and reported changes to nursing staff.
  • Assisted patients with daily living activities, enhancing comfort and well-being.
  • Maintained cleanliness and organization of patient care areas, adhering to infection control protocols.
  • Documented patient information accurately in electronic health records, ensuring compliance with regulations.
  • Trained new staff on best practices in patient care techniques and safety procedures.
  • Implemented process improvements that enhanced workflow efficiency within the patient care unit.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
  • Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
  • Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
  • Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
  • Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
  • Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
  • Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
  • Assisted nursing staff with medical procedures to support patient care plans.
  • Monitored vital signs for early detection of medical issues, ensuring timely intervention.
  • Collected and documented patient information to aid in accurate medical record keeping.
  • Enhanced patient comfort by providing compassionate bedside care and support.
  • Implemented infection control protocols, contributing to safer hospital environment.
  • Provided nutritional support by assisting patients with meals, catering to individual dietary needs.
  • Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
  • Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
  • Fostered clean and hygienic environment, reducing risk of infections.
  • Ensured safety and well-being of patients through diligent observation and reporting of changes in condition.
  • Supported patients' daily living activities, improving their hospital stay experience.
  • Improved patient satisfaction with attentive communication and responsiveness to needs.
  • Facilitated patient mobility and recovery with guided exercises and ambulation support.
  • Provided emotional support to patients and families, easing their stress and anxiety during hospital stays.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Transported patients between rooms and appointments or testing locations.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Deli Associate

Inland Sun Stop
06.2023 - 10.2023
  • Assisted customers with product selection and provided exceptional service to enhance shopping experience.
  • Operated deli equipment, ensuring adherence to safety protocols and maintenance standards.
  • Prepared high-quality deli products, maintaining freshness and presentation for optimal customer appeal.
  • Collaborated with team members to streamline operations and improve efficiency during peak hours.
  • Trained new associates on food preparation techniques and customer service best practices.
  • Managed inventory levels, ensuring stock availability while minimizing waste through effective rotation practices.
  • Implemented process improvements that enhanced product quality and reduced service time during busy periods.
  • Maintained cleanliness of work area, following health regulations and company standards for food safety.
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
  • Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
  • Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Supported store operations by adhering to proper food handling procedures and sanitation guidelines at all times.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Handled customer complaints professionally and efficiently, resolving issues to the satisfaction of both the customer and management.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Contributed to positive customer experiences by promptly addressing concerns and providing knowledgeable product recommendations.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Provided support during busy periods by quickly stepping into different roles within the deli department as needed.
  • Enhanced customer satisfaction by providing exceptional service and accurately fulfilling deli orders.
  • Assisted with maintaining an appealing deli display, showcasing fresh products and enticing customers to make a purchase.
  • Developed strong rapport with regular customers, fostering loyalty through personalized service and attention to detail.
  • Participated in ongoing training initiatives, staying up-to-date on relevant industry knowledge and best practices within the deli department.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Assisted in inventory management, reducing waste by rotating stock appropriately and monitoring expiration dates.
  • Helped maintain appropriate inventory levels by assisting with ordering processes as needed.
  • Increased deli sales through the effective promotion of featured items and specials.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Assisted in staff training initiatives, sharing knowledge and best practices with new employees to ensure seamless integration into the team.
  • Created appealing food arrangements for party trays and specialized orders.
  • Learned other teammates' work tasks to train as backup.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prepared salads, soups and sandwiches for customers.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished serving stations with fresh food and cleaned up spills.

Sales Associate

Farmers Furniture
08.2019 - 02.2020
  • Provided exceptional customer service, enhancing overall shopping experience for diverse clientele.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Maintained store presentation standards, organizing displays to highlight promotional items effectively.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers.
  • Collaborated with team members to achieve sales targets and improve overall store performance.
  • Educated customers on product features and benefits, fostering informed purchasing decisions.
  • Implemented visual merchandising strategies that increased foot traffic and enhanced product visibility.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Collaborated with team members to achieve monthly sales targets.
  • Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
  • Monitored sales trends to adjust sales strategies and meet changing customer demands.
  • Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
  • Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
  • Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
  • Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Coordinated sales promotions and events to drive store traffic and increase sales volume.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Assistant Store Manager

Dollar General
04.2014 - 10.2016
  • Supervised daily store operations, ensuring adherence to company policies and procedures.
  • Trained and mentored new staff, fostering a collaborative team environment.
  • Managed inventory levels, utilizing point-of-sale systems for accurate stock control.
  • Implemented merchandising strategies to enhance product visibility and customer engagement.
  • Analyzed sales data to identify trends and optimize product placement for increased revenue.
  • Resolved customer complaints promptly, improving overall satisfaction ratings.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reported issues to higher management with great detail.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Started as a store associate and through dedication and hard work was promoted twice within my initial 90 days of employment and secured the position of Store Assistant Manager.

Education

Bookkeeping Basics Certificate - Bookkeeping

Coursera
Remote(Online)
07-2025

Assets in Accounting - Bookkeeping

Coursera
Remote (Online)
07-2025

High School Diploma -

Blountstown High School
Blountstown, FL
05-2011

Skills

  • First aid and safety
  • Patient care
  • Housekeeping duties
  • Emotional support
  • Meal preparation
  • Empathy display
  • Compassionate caregiving
  • Client documentation
  • Personal hygiene assistance
  • Medication administration
  • Transportation services
  • Nutrition management
  • Progress documentation
  • Clinical quality program standards
  • Recreational activities
  • State regulations
  • Compassionate client care
  • Fall prevention
  • Client safety and first aid
  • Dependable and responsible
  • Basic housekeeping
  • Daily living assistance
  • Multitasking and organization
  • Strong ethics
  • Direct patient care
  • Patient companionship
  • Medication and appointment reminders
  • End-of-life care
  • Flexible schedule and availability
  • Problem-solving
  • Elderly care
  • COVID-19 safety policies
  • Verbal and written communication skills
  • Compassionate communication
  • Supportive companionship
  • Team collaboration
  • Dementia care
  • Flexible schedule
  • HIPAA compliance
  • Patient management
  • Care plan adherence
  • Documentation
  • Client transportation
  • Time management
  • ADL assistance
  • EMR / EHR
  • Records management
  • Records maintenance
  • Patient assessments
  • Respectful and compassionate
  • Relationship building
  • Incapacitation care
  • Mobility assistance
  • Compassion and empathy
  • Active listening
  • Adaptability and flexibility
  • Verbal and written communication
  • Safety awareness
  • Conflict resolution
  • Stress management
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Retail operations
  • Inventory control
  • Customer relations
  • Store organization
  • Team building and leadership
  • Store opening and closing
  • Attention to detail
  • Customer service management
  • Staff supervision
  • Store operations
  • Stock management
  • Team management
  • POS systems
  • POS systems operations
  • Pricing and markdowns
  • Mentoring and coaching
  • Display setup
  • Goals and performance
  • Loss prevention
  • Employee coaching
  • Sales expertise
  • Sales techniques
  • Strategic planning
  • Relationship building and management
  • Sales growth
  • Staff scheduling
  • Issue resolution
  • Stock rotations
  • Inventory counting
  • Order management
  • Microsoft Office Suite
  • Assignment delegation
  • Database management
  • Operations
  • Marketing and promotions
  • Workforce management
  • Regulatory compliance
  • Systems and software expertise
  • Human resource policies
  • Cost control
  • Motivational techniques
  • Department oversight
  • Vendor management
  • Consultative sales
  • Quickbooks
  • Cash auditing
  • Budgeting and cost control
  • Inventory management
  • Teamwork and collaboration
  • Team leadership
  • Decision-making
  • Delegating work
  • Effective leader
  • Employee motivation
  • Staff development
  • Schedule management
  • Financial management
  • Inventory tracking and management
  • Payroll administration and timekeeping
  • Management team building
  • Employee development
  • Goal setting
  • Training management
  • Care plan assessment

Timeline

Private Caregiver

Caitlin Moore
03.2024 - 04.2025

Home Health Aide

First Light Home Care
02.2024 - 04.2025

Patient Care Technician

Flowers Hospital
10.2023 - 09.2024

Deli Associate

Inland Sun Stop
06.2023 - 10.2023

Sales Associate

Farmers Furniture
08.2019 - 02.2020

Assistant Store Manager

Dollar General
04.2014 - 10.2016

Bookkeeping Basics Certificate - Bookkeeping

Coursera

Assets in Accounting - Bookkeeping

Coursera

High School Diploma -

Blountstown High School

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