Ashley Cruz
Harlingen,TX
Summary
Compassionate caregiver skilled in first aid, nutrition management, and client documentation. Proven ability to adapt care plans to meet individual needs, promoting independence and safety while fostering emotional well-being in clients.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Private Caregiver
Caitlin Moore
Dothan, AL
03.2024 - 04.2025
- Provided personal care, including assistance with daily activities and medication management.
- Developed strong rapport with clients to ensure comfort and trust in care services.
- Adapted care plans based on individual needs and preferences of clients.
- Maintained detailed records of client health and progress for ongoing evaluation.
- Implemented safety protocols to prevent accidents and ensure well-being of clients.
- Assisted clients with mobility, promoting independence while ensuring safety at home.
- Engaged clients in social activities to enhance mental stimulation and emotional well-being.
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
Patient Care Technician
Flowers Hospital
Dothan, AL
10.2023 - 09.2024
- Monitored patient vital signs and reported changes to nursing staff promptly.
- Assisted patients with daily activities, enhancing comfort and well-being.
- Maintained cleanliness and organization of patient care areas to ensure safety.
- Documented patient information accurately in electronic health records system.
- Responded to patient inquiries, fostering a supportive care environment.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Deli Clerk
Inland Sunstop
Ashford, AL
06.2023 - 10.2023
- Prepared and packaged deli products to ensure freshness and quality.
- Provided exceptional customer service by assisting with product selection and inquiries.
- Maintained cleanliness and organization of deli area in compliance with health regulations.
- Operated slicing machines and scales efficiently for accurate portioning of meats and cheeses.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Monitored inventory levels, assisting in restocking items to prevent shortages and maintain availability.
- Trained new staff on food safety practices and operational procedures to ensure consistency in service.
- Greeted customers at counter to fulfill requests and answer questions.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Sales Associate
Farmers Furniture
Dothan, AL
08.2019 - 02.2020
- Assisted customers in selecting furniture based on needs and preferences
- Maintained knowledge of current inventory and product features
- Processed sales transactions accurately and efficiently
- Collaborated with team members to enhance customer service experience
- Conducted product demonstrations to showcase quality and benefits
- Contributed to store merchandising strategies for improved product visibility
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Assistant Store Manager
Dollar General
Cottonwood, AL
04.2014 - 10.2016
- Supervised daily operations to enhance store efficiency and customer service.
- Trained and mentored staff on inventory management and merchandising techniques.
- Developed staff schedules to optimize workforce productivity and coverage.
- Implemented loss prevention strategies to reduce shrinkage and protect assets.
- Collaborated with management to execute promotional campaigns effectively.
- Ensured compliance with company policies, safety standards, and operational procedures.
- Fostered a positive team environment through effective communication and conflict resolution skills.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Education
Certificates - Bookkeeping
Intuit Academy Via Coursera
Online07-2025
High School Diploma -
Blountstown High School
Blountstown, FL05-2011
Skills
- First aid and safety
- Patient care
- Housekeeping duties
- Emotional support
- Compassionate caregiving
- Client documentation
- Nutrition management
- Recreational activities
- Chronic disease management
Certification
American Heart BLS
Bookkeeping basics, liabilities and equity in accounting, asset's in accounting, and financial statement analysis-Intuit academy via coursera
Timeline
Private Caregiver
Caitlin Moore
03.2024 - 04.2025
Patient Care Technician
Flowers Hospital
10.2023 - 09.2024
Deli Clerk
Inland Sunstop
06.2023 - 10.2023
Sales Associate
Farmers Furniture
08.2019 - 02.2020
Assistant Store Manager
Dollar General
04.2014 - 10.2016
Certificates - Bookkeeping
Intuit Academy Via Coursera
High School Diploma -
Blountstown High School