Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Cruz

Ashley Cruz

Newfield,NJ

Summary

Dynamic professional with a strong work ethic and a proven track record at Durand Glass, excelling in manufacturing and client relations. Leveraged effective communication to enhance customer satisfaction and foster loyalty, while ensuring safety compliance and attention to detail in all operations. Committed to delivering high-quality results in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Factory Worker

Durand Glass
05.2012 - 01.2013
  • Strengthened client relationships through effective communication.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.

Housekeeper

Quality Inn
01.2011 - 09.2011

Conducted detailed cleaning operations, involving room stripping and bathroom sanitation.

Insurance Agent

Univers
11.2008 - 06.2009
  • Strengthened client relationships through effective communication.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.

Education

Vineland High School
Vineland, NJ
06.2008

Skills

  • Workplace cleanliness
  • Manufacturing
  • Packaging operations
  • General housekeeping
  • Operating machinery
  • Safety compliance
  • Handling raw materials
  • Assembly line
  • Production
  • Positive attitude
  • Teamwork and coordination
  • Teamwork and communication
  • Strong work ethic
  • Following instructions
  • Attention to detail
  • Punctual and reliable
  • Line work
  • Flexible schedule
  • Warehouse operations

Timeline

Factory Worker

Durand Glass
05.2012 - 01.2013

Housekeeper

Quality Inn
01.2011 - 09.2011

Insurance Agent

Univers
11.2008 - 06.2009

Vineland High School