Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ashley Curry

Selma,AL

Summary

Operations Manager with proven expertise in healthcare administration and revenue cycle management. Proficient in streamlining workflows and boosting financial performance while maintaining regulatory compliance. Strong leadership skills demonstrated through team management and enhancements in patient service operations, leading to improved organizational efficiency.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Hospital Administrative Assistant

DaVita
Birmingham, Alabama
03.2024 - Current
  • Manage administrative operations to ensure billing accuracy, compliance documentation, and timely training for all staff.
  • Lead onboarding processes, manage travel arrangements, and oversee schedule coordination for leadership and team members.
  • Maintain operational efficiency through proactive ordering of medical supplies and managing equipment functionality.
  • Prepare high-level documents, reports, and presentations to support strategic meetings and initiatives.
  • Compiled data from various sources into organized reports for review by the management team.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.

Claims Representative

Cigna
Birmingham, Alabama
02.2023 - 02.2024
  • Processed 100+ healthcare claims daily, ensuring accuracy with ICD-10/CPT coding standards.
  • Investigated claim issues, collaborated with providers, and ensured high standards of documentation and compliance.
  • Identified potential fraud indicators during the review process and reported suspicious activity accordingly.
  • Collaborated with other departments to resolve billing disputes or address customer concerns quickly.
  • Processed a high volume of claims efficiently while maintaining quality standards.
  • Reviewed and verified claim information to ensure accuracy of data and compliance with established policies.

Assistant Business Office Manager

Arlington Rehabilitation & HealthCare Center
Birmingham, Alabama
05.2023 - 01.2024
  • Directed daily office operations in a fast-paced, skilled nursing facility, ensuring compliance with CMS standards.
  • Led collections management efforts, resulting in improved facility cash flow and financial reporting accuracy.
  • Partnered with clinical teams to monitor insurance days, and cost-sharing responsibilities for patients.
  • Analyzed financial data using spreadsheets software programs such as Excel or Access.
  • Monitored accounts payable and receivable to ensure timely payments.
  • Conducted monthly audits of financial transactions to identify discrepancies or errors in data entry processes.
  • Created daily reports detailing cash receipts, disbursements and outstanding balances.

EES Insurance Specialist

Conifer Health
Bellingham, Alabama
01.2021 - 07.2021
  • Conducted thorough patient eligibility analyses and successfully secured program approvals.
  • Worked closely with case managers, social workers, and agencies to expedite insurance processing and maximize reimbursements.
  • Analyzed financial statements to determine appropriate levels of coverage for clients.
  • Responded promptly to customer inquiries about their policies and provided timely updates as needed.

Billing Representative

Spire
Birmingham, Alabama
10.2017 - 12.2020
  • Managed account billing operations, customer service escalations, and internal billing system training initiatives.
  • Exceeded monthly collection goals by 20%, demonstrating strong leadership in financial recovery efforts.
  • Collaborated with other departments to resolve any outstanding billing issues quickly.
  • Monitored customer accounts regularly for potential problems or discrepancies.

Education

MBA - Healthcare Management

Walden University
Minneapolis, MN
12-2023

Bachelor of Science - Business Administration

Faulkner University
Montgomery, AL
05-2018

Skills

  • Operations management
  • Healthcare administration
  • Revenue cycle oversight
  • Staff training and development
  • Compliance management
  • Financial analysis
  • Medical records oversight
  • Vendor management
  • Scheduling coordination
  • Payroll processing
  • Patient advocacy
  • Billing accuracy
  • Office management
  • Employee onboarding
  • Report generation
  • Problem solving
  • Time management

Accomplishments

Created a patient billing spreadsheet that streamlined collections and improved transparency. Exceeded monthly collections goals by 20%, collecting over $56,000 in a single month.

Certification

  • CPR Certification (Current)
  • HIPAA Compliance Training
  • Revenue Cycle Management Fundamentals (if applicable)

Timeline

Hospital Administrative Assistant

DaVita
03.2024 - Current

Assistant Business Office Manager

Arlington Rehabilitation & HealthCare Center
05.2023 - 01.2024

Claims Representative

Cigna
02.2023 - 02.2024

EES Insurance Specialist

Conifer Health
01.2021 - 07.2021

Billing Representative

Spire
10.2017 - 12.2020

MBA - Healthcare Management

Walden University

Bachelor of Science - Business Administration

Faulkner University

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