Ashley Cutcher
Piqua,OH
Summary
Very dependable and reliable. Love helping out others and doing anything to keep customers happy.
Developed, recommended and implemented measures to improve production methods, equipment performance and product quality. Experienced production leader knowledgeable about practices and regulatory requirements. Directs and motivates employees to accomplish challenging performance and quality objectives. Successful at keeping costs low and employee job satisfaction high while promoting safety and compliance. Established and adjusted work procedures to meet production budgets, schedules and delivery goals. Great at juggling multiple tasks and working under pressure.
Overview
12
12
years of professional experience
Work History
Production Team Leader
Industrial Springs
10.2018 - Current
- Working on machines for Honda and civic parts.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Boosted efficiency by coordinating projects and assignments for team members.
- Evaluated employee performance regularly, providing constructive feedback and opportunities for growth or advancement.
Assembly
F&P America
06.2016 - 02.2017
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Resolved problems, improved operations and provided exceptional service.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Cultivated interpersonal skills by building positive relationships with others.
Customer Service Representative
Teleperformance
10.2013 - 06.2016
- Taking Inbound and outbound calls helping with Atnt phones.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Maintained up-to-date knowledge of product and service changes.
Customer Service Representative
Infocision
01.2012 - 10.2013
- Taking inbound outbound calls for time warner cable.
Education
Associates of Business Administration -
Edison College
Piqua, OH01.2025
Diploma -
Wayne High School
Huber Heights, OH05.2008
Skills
- Team motivation
- Production cycling
- Work Scheduling
- Personnel Management
Timeline
Production Team Leader
Industrial Springs
10.2018 - Current
Assembly
F&P America
06.2016 - 02.2017
Customer Service Representative
Teleperformance
10.2013 - 06.2016
Customer Service Representative
Infocision
01.2012 - 10.2013
Associates of Business Administration -
Edison College
Diploma -
Wayne High School
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