Ashley Dallas
Milwaukee,WI
Summary
Detail-oriented and compassionate healthcare professional with over 6 years of experience in pediatric, family medicine, and surgical settings. Currently transitioning into Health Information Management while completing an associate degree and gaining internship experience in records auditing, HIPAA-compliant documentation, and ICD-10-CM coding. Skilled in EHR systems (EPIC & others), insurance coordination, and patient data analysis. Adept at bridging clinical insight with administrative excellence to support high-quality, compliant healthcare delivery. Recognized for adaptability, accuracy, and dedication to improving documentation workflows in dynamic care environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HIM Intern
Herzing University
Brookfield, WI
07.2025 - 08.2025
- Audited patient health records for completeness, accuracy, and HIPAA compliance
- Participated in ICD-10-CM coding reviews and documentation improvement efforts
- Digitized and validated data within Electronic Health Record (EHR) platforms
- Supported quality improvement projects to enhance workflow and reporting accuracy
Medical Assistant
Ascension Family Health Center
Milwaukee, WI
04.2024 - Current
- Managed patient intake, vitals recording, and insurance verification
- Assisted with procedures and documentation using EHR systems
- Maintained inventory and ensured adherence to sanitary protocols
Medical Assistant
Children's Wisconsin
Milwaukee, WI
02.2021 - 03.2024
- Processed prior authorizations and updated patient records
- Supported pediatric care teams and caregiver communication
- Collaborated with multidisciplinary clinics including brachial plexus programs
Medical Assistant Intern
Children's Wisconsin River Glen Pediatrics
Glendale, WI
01.2021 - 01.2021
- Documented vitals, blood levels, and appointment scheduling
- Verified insurance coverage and organized patient documentation
- Acquired hands-on experience in pediatric medical office workflows
Operative Service Assistant
Children's Wisconsin
Milwaukee, WI
11.2017 - 01.2021
- Assisted in surgical prep, patient transport, and sterile environment upkeep
- Supported operating room teams and communication across departments
Education
Associate of Science - Health Information Management
Herzing University
Brookfield, WI08.2025
Diploma - Medical Assistant
Herzing University
Brookfield, WI04.2021
Skills
- HIM & Administrative Excellence
- Clinical & Patient-Facing Strengths
- Health Information Management & Compliance
- Pediatric & Surgical Care Support
- Records Auditing & Documentation Accuracy
- Vitals Monitoring & Exam Preparation
- ICD-10-CM Coding Familiarity
- Patient Advocacy & Family Communication
- EHR Platforms: EPIC & Others
- Appointment Scheduling & Intake Coordination
- HIPAA Standards & Confidentiality
- Insurance Verification & Authorization
- Data Validation & Workflow Optimization
- Inventory Management & Safety Protocols
- Microsoft Office & Healthcare Software Tools
- Multidisciplinary Team Collaboration
- Medical terminology knowledge
Certification
- HIPAA Compliance
- EPIC EHR Systems
- Diversity, Equity & Inclusion Standards
- OSHA & Safety Protocols
Timeline
HIM Intern
Herzing University
07.2025 - 08.2025
Medical Assistant
Ascension Family Health Center
04.2024 - Current
Medical Assistant
Children's Wisconsin
02.2021 - 03.2024
Medical Assistant Intern
Children's Wisconsin River Glen Pediatrics
01.2021 - 01.2021
Operative Service Assistant
Children's Wisconsin
11.2017 - 01.2021
Diploma - Medical Assistant
Herzing University
Associate of Science - Health Information Management
Herzing University