I have 5+ years of customer service experience, 5+ years of administrative experience, 2+ years of management experience. I have 10+ years of experience in Microsoft suite and adobe suite. I have 2 years of PRISM experience and 3+ Years of experience with D365. I am an energetic, dedicated, and reliable team member. I have strong organization, learning, and communication skills. I am a fast learner, adapt easily and work well under pressure.
Overview
10
10
years of professional experience
4
4
Certification
Work History
EHS Manager
Golden State Foods
Conyers, Ga
05.2023 - Current
Acting as manager and fulfilling duties since May 2023 including attending and traveling for corporate level meetings, coordinating with vendors and auditors, managing budget and supplies orders
Manages environmental systems and works with facility and outside sources to ensure compliance
Conducts annual ISO 14001 audit
Assists with SWA audit
Manages, schedules, tracks and conducts employee safety committee meetings and events
Manages, schedules, tracks and conducts annual safety trainings
Developed, planed, and enforced EHS programs to ensure GSF and OSHA compliance
Submits and handles all worker’s compensation claims
Documents and reports incident and health records via OSHA records
Coordinated audits of company facilities to ensure adherence to established regulations while identifying areas for improvement within EHS processes.
Enhanced employee safety awareness by conducting regular training sessions and workshops.
Secured necessary permits for company operations by accurately preparing applications detailing compliance with applicable regulations.
Promoted a culture of safety throughout the organization by consistently emphasizing its importance during meetings, trainings, and daily operations.
Conducted thorough incident investigations to determine root causes and implement corrective actions, preventing recurrence of similar events.
Improved EHS performance by developing and implementing comprehensive safety programs and policies.
Implemented ergonomic improvements in workspaces to reduce strain-related injuries among employees, enhancing overall wellbeing.
Streamlined EHS reporting processes for increased efficiency in data collection and analysis.
Ensured regulatory compliance with federal, state, and local laws by maintaining accurate records and documentation.
Collaborated with cross-functional teams to identify opportunities for continuous improvement in EHS processes.
Conducted safety audits and inspections to identify workplace hazards and deficiencies.
Investigated incidents, determining root causes and implementing corrective actions.
Provided new-employee health and safety orientations and developed materials for presentations.
Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
Educated employees on hazardous waste management, emergency response and safe work practices.
Researched and devised new safety initiatives and strategies to improve safety performance.
Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
Devised and monitored safety performance metrics to assess and improve safety performance.
Inventory Control Supervisor
Golden State Foods
Conyers, Ga
03.2022 - 05.2023
Tested and implemented D365 on new updates and communicating development requirements to the IT service teams
Supervised multiple functional teams consisting of 9 associates responsible for inventory control and production reconciliation processes across 2 warehouses
Developed and implemented new inventory control processes, raising inventory accuracy to 98%
Communicated inventory changes, financial results, and budgetary issues to management
Developed new processes for Operations clerks to be able to handle and solve systematic errors in a more timely and efficient manner
Worked with operations teams to help develop better processes for systematic errors and trained the associates on how to discover the source and solve any errors that arise
Conducted and passed two inventory audits
Executive Safety Committee member
Document the topics that were discussed
Did Weekly safety audits
Streamlined warehouse operations by implementing efficient inventory control processes and procedures.
Processed damaged goods and completed wasted inventory paperwork.
Optimized warehouse space utilization, allowing for smoother operations with strategic layout planning.
Collaborated with purchasing department to maintain optimal stock levels and minimize overstocks or stockouts.
Maintained control of cycle counts, physical inventory and discrepancy research.
Managed multiple complex inventory activities and client-driven projects.
Improved team productivity by training staff on best practices in inventory control and management.
Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
Reduced stock discrepancies with thorough audits of physical inventory and warehouse organization.
Recommended measures to improve production methods, equipment performance and team operation and productivity.
Motivated workers to exceptional performance through implementation of new strategies.
Reduced product loss by establishing rigorous quality control procedures upon receipt of goods.
Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
Collaborated with other departments within facility to educate and understand how functions affect inventory.
Memorized facility layout and located products.
Facilitated regular communication between departments for seamless coordination in replenishment activities.
Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
Maintained up-to-date knowledge on industry best practices and emerging technologies for continuous improvement in inventory control operations.
Reduced waste and increased sustainability by analyzing inventory data to identify and eliminate slow-moving items.
Minimized overstock and understock situations, adjusting inventory levels based on trend analysis and sales forecasts.
Coordinated with sales and production teams to align inventory levels with upcoming promotions and launches, ensuring readiness.
Coordinated cross-functional teams for successful execution of annual physical inventories and reconciliation activities.
Led a team of inventory control specialists, providing guidance, performance evaluations, and professional development opportunities.
Fostered culture of continuous improvement, leading initiatives for process optimization that enhanced operational efficiency.
Enhanced accuracy of stock levels with meticulous record-keeping and periodic audits, ensuring warehouse efficiency.
Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
Inventoried warehouse stock on monthly, quarterly and annual basis.
Conducted detailed inventory forecasts to anticipate demand and adjust procurement schedules, avoiding stockouts.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
Boosted team morale and performance, organizing regular training sessions and motivational meetings.
Evaluated staff performance and provided coaching to address inefficiencies.
Inventory Control Analyst
Golden State Foods
01.2020 - 03.2022
Developed a system to track the counts that were completed daily, weekly, and monthly for audit purposes
Directed and assisted with a full end of year count for our annual PWC audit which resulted in a 98% accuracy
Managed Expiring materials lowering the loss by thousands of dollars per year
Trained employees across supply chain, warehouse, and operations departments in a large variety of roles including operations, production, and materials management in D365
Assisted with Operations Clerks duties such as providing necessary documents for them to conduct their daily tasks, tracking and correcting operations errors, and ensuring quality systems are followed.
Correcting systematic errors in d365
Tracked and documented monthly training records and Safety Audits for Supply Chain/Warehouse department
Assisted with two inventory audits with passing results
Checked work and purchase orders against actual materials and resolved variances.
Increased order accuracy by conducting regular audits and implementing a robust quality control system.
Improved turnover rates by proactively identifying slow-moving items and developing targeted sales strategies.
Conducted root cause analyses for discrepancies in inventory records, implementing corrective actions as needed.
Reduced excess stock levels through strategic planning and demand forecasting, increasing cost efficiency.
Optimized warehouse layout for improved accessibility, reducing time spent on locating items and fulfilling orders.
Streamlined inventory management by implementing effective tracking systems and data analysis.
Trained new team members in inventory control procedures, ensuring consistent practices across the organization.
Ensured compliance with industry regulations regarding storage, handling, and disposal of hazardous materials within the warehouse environment.
Collaborated with cross-functional teams to address supply chain issues promptly, minimizing disruptions to operations.
Gathered and analyzed data to forecast trends and recommend adjustments.
Conducted monthly counts of inventory at different locations.
Coordinated efficient movement of goods between multiple warehouse locations through effective planning and scheduling.
Assisted in budget development, tracking spending patterns to ensure cost-effectiveness within the department.
Developed customized reports to provide insights into inventory performance, enabling informed decision-making among stakeholders.
Contributed to the successful implementation of a new ERP system, leading user testing efforts and providing valuable feedback throughout the process.
Implemented a successful cycle counting program, improving overall inventory accuracy and reducing the need for time-consuming full physical counts.
Worked with different departments to keep inventory controlled according to established procedures.
Implemented barcode scanning technology to streamline inventory processes and improve overall productivity.
Participated in the design of a new warehousing facility layout that maximized storage capacity while maintaining safety standards.
Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Exceeded performance metrics consistently by staying organized, managing multiple priorities simultaneously without sacrificing quality of work delivered.
Compiled and analyzed data to produce reports.
Assisted in training new employees, providing guidance on company procedures and best practices for operations clerks.
Input data into spreadsheets and databases.
Tested and implemented D365 on new updates and communicating development requirements to the IT service teams.
EHS Supervisor
Chase Professionals – Golden State Foods
Conyers, Ga
02.2018 - 01.2020
Developed, planed, and conducted EHS meetings and training programs to ensure understanding of EHS compliance
Tracked and documented training records for associates and temps
Documented incident and health records
Collaborated with Alchemy system technicians to set up systems and create new learning programs
Assisted the manager with developing and enforcing new safety programs
Tracked and distributed Environmental Records monthly
Assisted with two annual ISO 14001 audit
Executive Safety Committee Tasks:
Document the topics that were discussed
Did monthly safety audits
Reviewed all the ESC’s audits so any issues around the plant could be corrected
Trained new members on how to participate in any tasks the committee performed
Scheduled and prepared for monthly safety committee meetings.
Established a strong safety culture through consistent communication and employee engagement initiatives.
Collaborated with cross-functional teams to develop integrated EHS solutions tailored to specific operational needs.
Spearheaded ergonomic assessments to improve employee comfort and reduce injuries related to repetitive motion or poor posture.
Streamlined safety processes, resulting in improved efficiency and reduced costs.
Ensured regulatory compliance by conducting thorough facility audits and inspections.
Maintained up-to-date knowledge of industry regulations and best practices, applying them to company policies and procedures for continuous improvement.
Verified solid safety record keeping and data integrity and delivered accurate reporting and metrics to support business safety initiatives.
Conducted incident investigations, identifying root causes and implementing corrective actions to prevent reoccurrence.
Developed comprehensive EHS manuals outlining company policies, procedures, and expectations for adherence by all employees across multiple locations.
Developed and executed process remodeling project plans that supported continuous improvement in area of responsibility.
Provided expert guidance on worker''s compensation claims, resulting in reduced claim frequency and cost savings for the organization.
Spent time on production floor and addressed EHS concerns, looked at trends and designed new policies and programs to prevent future accidents.
Coordinated with external agencies for permitting, reporting, and other regulatory requirements, avoiding costly fines or penalties due to non-compliance issues.
Enhanced employee safety by implementing comprehensive EHS training programs.
Conducted safety audits and inspections to identify workplace hazards and deficiencies.
Provided new-employee health and safety orientations and developed materials for presentations.
Educated employees on hazardous waste management, emergency response and safe work practices.
Administrative Assistant
Southeast Connections
Conyers, Ga
08.2017 - 02.2018
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Enhanced office environment, organizing spaces for better workflow and employee comfort.
Conducted research for project proposals, compiling information that supported winning bids.
Developed filing system for historical documents, preserving important company records and improving access to information.
Managed filing system, entered data and completed other clerical tasks.
Assisted coworkers and staff members with special tasks on daily basis.
Performed research to collect and record industry data.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Customer service representative/Auto Claim Specialist
USAA Insurance
Conyers, Ga
04.2016 - 08.2017
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Investigated and resolved customer inquiries and complaints quickly.
Retail Store Manager
Pretty n pink boutique
07.2014 - 04.2016
Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
Completed routine store inventories.
Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Optimized store displays and appearance via strategic merchandising.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
Managed inventory control, cash control, and store opening and closing procedures.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
ISO 14001:2015 EMS Lead Auditor Training - undefined
June 2020
DOT Hazmat Advanced General Awareness - undefined
December 2023
OSHA Recordkeeping & Reporting (GI) - undefined
January 2024
Diploma -
Walnut Grove High School
May 2024
Skills
Decision making
Public Speaking
Type 70 WPM
Ability to work under pressure
Research and strategy skills
Microsoft Suite
Adobe Suite
Data entry and filing
Adaptability
D365
Environmental management
Training coordination
Attention to detail
Multitasking
Reliability
Organizational skills
Project management
Certification
First Aid/AED/CPR certified
ISO 14001 Lead Auditor Certified
Hazmat General Awareness Certified
OSHA Recordkeeping certified
D365
PRISM
Intelex
Smartsheet
Alchemy Systems
Work Preference
Work Type
Full Time
Location Preference
On-SiteRemoteHybrid
Important To Me
Work-life balanceFlexible work hoursHealthcare benefits
Timeline
EHS Manager
Golden State Foods
05.2023 - Current
Inventory Control Supervisor
Golden State Foods
03.2022 - 05.2023
Inventory Control Analyst
Golden State Foods
01.2020 - 03.2022
EHS Supervisor
Chase Professionals – Golden State Foods
02.2018 - 01.2020
Administrative Assistant
Southeast Connections
08.2017 - 02.2018
Customer service representative/Auto Claim Specialist
Mechanical Maintenance Supervisor/Maintenance Technician at Golden State FoodsMechanical Maintenance Supervisor/Maintenance Technician at Golden State Foods