Ashley Darlas
Chicago,IL
Summary
Product restocking Customer assistance Tag products Teamwork Problem-solving Motivation Workstation cleaning Inspect merchandise
Hardworking Inventory Specialist bringing 5 years of retail experience. Driven to maximize customer engagement and sales revenues. Organized and resourceful team player.
Developed skills in fast-paced fulfillment environment, focusing on optimizing processes and improving operational efficiency. Adept at managing teams, coordinating logistics, and ensuring customer satisfaction. Looking to transition into new field where these transferable skills can be applied and further developed.
Productive stock management professional equipped to handle continuous, physically demanding work keeping merchandise and materials ready for use. Reliable in meeting demand and operating equipment safely. Brings strong focus on teamwork and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Fulfillment
Target
10.2024 - Current
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
- Prioritized tasks to meet dynamic conditions and changing company demands.
- Maintained open communication channels between departments involved in the supply chain process, facilitating smooth information flow.
- Handled production picking, packing and shipping orders.
- Assessed team member performance for compliance with company standards.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Interacted with guests in friendly and knowledgeable way.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Stocked designated items on shelves, end caps and displays.
- Followed orders precisely for correct items, sizes and quantities.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Occasional Babysitter
Kristyn Carmody
05.2020 - Current
- Conducted fun, engaging, and age-appropriate activities
- Cared for the needs of children, enforcing rules governing the safety and conduct of children
- Monitored and supervised children at play at the park and at home
- Provided constant presence for children's safety
- Monitored and interacted with children and cleaned up after activities and meals
- Prepared food and fed children lunch and snacks
- Balanced rest with entertainment and responsibility to regulate the schedule of each child
- Protected the children by educating them about safety, first aid and hazardous behaviors
Assistant Manager
Bizios Fresh Market
10.2023 - 09.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Increased sales through effective merchandising strategies and targeted promotions.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Assisted in budget preparation, ensuring alignment with financial goals.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Developed detailed plans based on broad guidance and direction.
Cashier/Scan Coordinator
Jewel Osco
06.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Handled cash with high accuracy and took care to check bills for fraud.
- Monitored sales events for accuracy in scanning and signage, maintained current knowledge of weekly ad items and verified pricing integrity.
- Confirmed accurate price changes and prepared and printed daily price download for full visibility.
Stocker
Nick Bizio
12.2018 - 05.2021
- Assisted customers with locating and purchasing items located on sales floor or in storeroom
- Removed new product from trucks, opened containers, and routed products directly to sales floor or to storage locations
- Replenished shelves with new items and restocks to keep displays full for customers
- Directed extraneous inventory to storage areas for later use
- Inspected and measured tools and equipment for defects and reported damage or wear to supervisors
- Tagged merchandise for sale and retagged sales items with new pricing to increase the sales chance
- Helped customers select the best fitting merchandise to fit their needs
Cashier
Nick Bizio
12.2018 - 05.2021
- Processed cash register transactions by inputting product costs and giving back change
- Greeted all customers and provided prompt and friendly service
- Processed checks, debit and credit cards, EBTs, WIC checks, refunds, product coupons, and gift certificates
- Assisted customers with locating items, answering questions and providing direction and service
- Bagged and packaged customer orders and purchases
- Collected payment for customer purchases
- Verified prices and calculated totals using scanners and point of sale (POS) systems
- Solved complaints by customers and issued credits for returned merchandise
- Returned non-purchased products to shelves and performed general merchandising functions
- Maintained merchandise displays, including endcaps, floor displays, and aisles
- Adhered to all cash handling policies and procedures
Education
High School Diploma -
Homewood Flossmoor Highschool
Flossmoor, IL05.2021
Skills
- Product restocking
- Customer assistance
- Tag products
- Teamwork
- Problem-solving
- Motivation
- Workstation cleaning
- Inspect merchandise
- Picking and packing
- Stock organization
- Warehouse operations
- Order pulling
- Logistics planning
- Package scanning
- Time management
- Record keeping
- Inventory management
- Pallet jack usage
Additional Information
Student Scholar Athlete
Timeline
Fulfillment
Target
10.2024 - Current
Assistant Manager
Bizios Fresh Market
10.2023 - 09.2024
Cashier/Scan Coordinator
Jewel Osco
06.2022 - 05.2023
Occasional Babysitter
Kristyn Carmody
05.2020 - Current
Stocker
Nick Bizio
12.2018 - 05.2021
Cashier
Nick Bizio
12.2018 - 05.2021
High School Diploma -
Homewood Flossmoor Highschool