Customer-driven professional who excels at creating welcoming, supportive and efficient experiences. A strong communicator with a proven ability to understand customer needs, provide clear guidance, and address concerns with patience and empathy. Committed to delivering thoughtful, high-quality service while maintaining accuracy, trust, and professionalism.
Overview
3
3
years of professional experience
Work History
Fashion Associate Retail
Walmart
Las Vegas, NV
02.2026 - Current
Assisted customers in product selection and provided styling advice to enhance shopping experience.
Maintained organization of merchandise displays to ensure visual appeal and accessibility.
Collaborated with team members to restock inventory and manage stock levels efficiently.
Executed pricing changes and markdowns accurately to reflect promotional strategies.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Maintained a clean and organized sales floor, ensuring an enjoyable shopping experience for customers.
Customer Service Cashier
Walmart
Las Vegas, NV
05.2025 - Current
Processed customer transactions accurately and efficiently at point of sale.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Maintained cleanliness and organization of checkout area to enhance shopping experience.
Assisted with inventory management by restocking shelves and monitoring product availability.
Trained new staff on operational procedures and customer service best practices.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Developed and managed relationships with customers to increase customer loyalty.
Worked with floor team and managers to meet wide range of customer needs.
Learned duties for various positions and provided backup at key times.
Work Study Student
University of New Orleans
New Orleans, LA
07.2023 - 2027
Issued and managed student ID cards in accordance with campus security policies.
Controlled and tracked faculty and staff key access for offices and laboratories.
Verified identities and access permissions before issuing credentials.
Maintained accurate records of keys, IDs, and access requests.
Conducted research to support academic projects and presentations.
Collaborated with peers on group assignments, enhancing teamwork skills.
Organized study sessions, facilitating knowledge sharing among classmates.
Managed time effectively to balance coursework and extracurricular activities.
Developed time management skills by balancing coursework and extracurricular activities.
Proven ability to learn quickly and adapt to new situations.
Learned and adapted quickly to new technology and software applications.
Passionate about learning and committed to continual improvement.