Ashley Davis
Weogufka,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Correctional Officer/911 Dispatcher
Coosa County Sheriffs Office
Rockford, AL
08.2023 - Current
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Received, evaluated and prioritized incoming emergency calls from the public; dispatching appropriate personnel and equipment.
- Provided pre-arrival instructions to callers in life threatening situations.
- Maintained contact with field units via radio or telephone; monitored their safety and progress of their assigned tasks.
- Assigned appropriate resources for responding to incidents based on established guidelines and protocols.
- Entered pertinent information into computer aided dispatch system; maintained detailed records of all dispatched calls.
- Coordinated activities between multiple agencies during emergency situations.
- Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
Correctional Officer
Holmes County Sheriff Dept
Bonifay, FL
03.2023 - 08.2023
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
- Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Answered phones for the public and directed their calls to the appropriate department.
- Assisted with inmates financial accounts and helped their families deposit money.
Family Support Worker
Families First Network
DeFuniak Springs, FL
11.2019 - 02.2023
- Provided counseling and support to families in crisis situations.
- Facilitated communication between parents, children, and other family members.
- Attended court hearings related to child welfare cases.
- Maintained accurate records of client progress including documentation of services provided.
- Monitored client compliance with treatment plans and goals set by case workers.
- Facilitated home visits to assess the safety of a family's environment.
- Supported foster parents in their roles within the family unit.
- Participated in team meetings with social workers, therapists, and probation officers.
- Advised families on available governmental assistance programs such as SNAP or TANF.
- Coached clients on how best to advocate for their children's educational needs.
- Supervised parent and children interaction and documented for court proceedings.
- Maintained schedule meetings and answered phones to direct the caller to the correct person.
Correctional Officer
Walton Correctional Institution
691 Institution Road, FL
10.2015 - 11.2019
- Supervised individuals ages 18 to 90 and managed cases in a Correctional facility.
- Inspected resident living quarters and conducted random searches of common areas.
- Applied non-violent response tools and physical restraint during problematic situations.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment.
- Recommended further treatment strategies and diagnostic efforts for inmates.
- Implemented defensive tactics and physical restraints to maintain safety and security of a Correctional facility.
- Promoted rehabilitation of offenders and maintained safety of staff and residents.
- Supervised inmates during day-to-day activities.
- Promoted safety, order and functionality of a Correctional facility.
- Maintained appropriate control, security and well-being of youth at all times.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Detected potential threats from and to residents and quickly diffused conflicts.
- Assigned inmates to open and appropriate housing units.
- Enforced resident behavior management protocols and wrote incident reports for infractions.
- Completed Proper protocols during emergency situations.
- Processed inmates by completing paperwork, conducting searches and recording fingerprints.
- Maintained daily logs of shift activity.
- Attended regular trainings and maintained appropriate certifications.
- Maintained correct physical head count at all times.
- Reviewed housing assignments and reassigned inmates when needed.
- Signed in all visitors and completed appropriate visitation log forms.
- Supervised inmates during meals, visits, recreation, telephone calls and shower time.
- Maintained records and logs of man hours, materials and equipment used.
- Safely transported inmates to and from work sites.
- Assisted in restraining violent and unruly inmates.
- Supervised meal distributions and observed inmates during meals.
- Maintained clear and open communications with all facility areas to support efficient and safe operations.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Verified warrants, conducted searches and fingerprinted inmates.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Conducted internal security checks and distributed meals.
- Organized and maintained filing systems for confidential documents.
- Generated daily reports of behavior activity for supervisor review.
- Conducted interviews with witnesses and suspects to obtain information related to case.
- Prepared detailed reports summarizing investigative activities and results.
Correctional Officer
Holmes County Sheriff's Office
Bonifay, FL
03.2012 - 10.2015
- Supervised inmates during meals, visits, recreation, telephone calls and shower time.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Signed in all visitors and completed appropriate visitation log forms.
- Verified warrants, conducted searches and fingerprinted inmates.
- Supervised individuals ages 16 to 80 and managed cases in a County jail facility.
- Enforced resident behavior management protocols and wrote incident reports for infractions.
- Supervised meal distributions and observed inmates during meals.
- Maintained appropriate control, security and well-being of youth at all times.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Maintained clear and open communications with all facility areas to support efficient and safe operations.
- Maintained records and logs of man hours, materials and equipment used.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Reviewed housing assignments and reassigned inmates when needed.
- Instructed inmates on work details and transported to work sites.
- Assigned inmates to open and appropriate housing units.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Transported inmates to and from work sites with optimal security procedures.
- Recommended further treatment strategies and diagnostic efforts for inmates.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment.
- Supervised activities of adolescents in residential setting.
- Detected potential threats from and to residents and quickly diffused conflicts.
- Apprehended escapees safely while following proper techniques.
- Attended regular trainings and maintained appropriate certifications.
- Contributed to treatment staffing team developing rehabilitative program for juveniles.
- Promoted rehabilitation of offenders and maintained safety of staff and residents.
- Safely transported inmates to and from work sites.
- Counseled juveniles on day-to-day reality oriented problems.
- Inspected resident living quarters and conducted random searches of common areas.
- Maintained daily logs of shift activity.
- Implemented defensive tactics and physical restraints to maintain safety and security of a County Jail facility.
- Promoted safety, order and functionality of a County Jail facility.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Conducted internal security checks and distributed meals.
- Applied non-violent response tools and physical restraint during problematic situations.
- Supervised inmates during day-to-day activities.
- Processed inmates by completing paperwork, conducting searches and recording fingerprints.
- Performed warrant pick-ups and turnovers at other jails and prisons.
- Assisted in restraining violent and unruly inmates.
- Maintained correct physical head count at all times.
- Completed proper protocols during emergency situations.
- Escorted prisoners to court appearances to protect everyone involved in proceedings and prevent escape.
Cook Cashier Customer Service
DeFuniakMacdonald's
Geneva, AL
05.2011 - 03.2012
- Arranged updated promotional displays every quarter.
- Answered phone calls to assist customers with questions and take orders.
- Restocked station with silverware, straws, napkins and condiments.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Filled beverages and delivered food to customers by appropriate time.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Learned roles of other departments to provide coverage and keep store operational.
- Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
- Received product orders, unloaded merchandise and arranged store stock into appealing displays.
- Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs.
- Monitored proper product availability in store, on shelves and in orders to accurately answer customer questions.
- Cross-trained in many roles in order to provide skilled backup for team members.
- Distributed new merchandise efficiently to different departments.
- Stayed up to date on current item discounts to support promotions.
- Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
- Counted product stock to maintain inventory records.
- Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Education
High School Diploma -
Ponce De Leon High School
Ponce De Leon, FL06.2011
Skills
- Security monitoring
- Excellent problem solver
- Armory and key control
- Crisis management
- Observation
- Restraint techniques
- Behavioral disorders familiarity
- Ethical standards of conduct
- Prioritization
- Information Gathering
- Information Gathering and Relay
- Emergency Assessment
- Call Management
- Decision-Making
- Active Listening
- Computer-based dispatch systems
- Problem-Solving
- Works Well Under Pressure
- Computer Skills
- Data Entry
- Information documentation
- Teamwork and Collaboration
- Stress Tolerance
- Multi-line directory
- Financial account documentation
Timeline
Correctional Officer/911 Dispatcher
Coosa County Sheriffs Office
08.2023 - Current
Correctional Officer
Holmes County Sheriff Dept
03.2023 - 08.2023
Family Support Worker
Families First Network
11.2019 - 02.2023
Correctional Officer
Walton Correctional Institution
10.2015 - 11.2019
Correctional Officer
Holmes County Sheriff's Office
03.2012 - 10.2015
Cook Cashier Customer Service
DeFuniakMacdonald's
05.2011 - 03.2012
High School Diploma -
Ponce De Leon High School
Similar Profiles
RAYMOND APPELRAYMOND APPEL
Jail Officer at ARANSAS COUNTY SHERIFFS OFFICEJail Officer at ARANSAS COUNTY SHERIFFS OFFICE
Levi NoelLevi Noel
Major Crimes Detective at Cochise County Sheriffs OfficeMajor Crimes Detective at Cochise County Sheriffs Office
Emily PenningtonEmily Pennington
Jail Sergeant at Webster County Sheriffs OfficeJail Sergeant at Webster County Sheriffs Office