Ashley Davis
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Owner
Stronger Together LLC.
11.2019 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Fostered an environment promoting continuous improvement empowering employees to identify opportunities for enhancing operational efficiency.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Performed statistical analyses to gather data for operational and forecast team needs.
Fitness Instructor
MyLeanBody Boot Camp
03.2017 - 11.2019
- Boosted client motivation by developing personalized fitness programs tailored to individual goals and abilities.
- Improved gym member retention through consistent monitoring of progress and providing regular feedback on performance.
- Enhanced class participation by designing fun and engaging group exercise routines that catered to various fitness levels.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Certified new personal trainers, sharing knowledge of effective training techniques and best practices within the industry.
- Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
- Adapted instruction to accommodate special needs, disabilities and physical limitations.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
Actuarial Business Analyst
State Farm
02.2015 - 03.2017
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
- Collaborated with teams in product line transition to streamline manufacturing footprint.
- Optimized data access and storage to improve performance of analytics systems.
Membership Coordinator
St. John's Lutheran Church
10.2012 - 02.2015
- Enhanced event attendance through meticulous planning and promotion of engaging activities for members.
- Strengthened relationships with existing members by conducting regular check-ins and addressing their concerns efficiently.
- Provided exceptional customer service to both prospective and current members, resolving issues promptly and professionally.
- Developed comprehensive reports on membership statistics for presentation to management, informing strategic decision-making processes.
- Coordinated volunteer efforts among members, contributing to a positive organizational culture and increased member involvement.
- Conducted periodic surveys to gather member feedback and strategize improvements based on the insights gained.
- Maintained membership database, ensuring that all information was current and accurate.
Education
Bachelor of Arts - Sociology
Illinois College
Jacksonville, IL05.2006
Skills
- Administrative Oversight
- Regulatory Compliance
- Staff hiring
- Strategic Planning
- Relationship Building
- Customer Relations
- Client Service
- Small business operations
- Data Analysis
- Schedule Management
- Data Management
- Work Planning and Prioritization
Websites
Certification
- Certified Personal Trainer (CSPT) - June 2019-Present
- Barbell Certified Training - April 2022
Timeline
Owner
Stronger Together LLC.
11.2019 - Current
Fitness Instructor
MyLeanBody Boot Camp
03.2017 - 11.2019
Actuarial Business Analyst
State Farm
02.2015 - 03.2017
Membership Coordinator
St. John's Lutheran Church
10.2012 - 02.2015
Bachelor of Arts - Sociology
Illinois College
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