Ashley Davis
Signal Hill,CA
Summary
Results-driven Criminal Justice major with a passion for justice and societal well-being. Leveraging academic knowledge and practical skills gained through coursework and extracurricular activities, I seek to contribute positively to the field through an internship opportunity. Proficient in research, analysis, and critical thinking, with a strong understanding of criminal law and procedures. Eager to apply theoretical knowledge in a practical setting, while gaining invaluable hands-on experience in investigative techniques, case management, and legal documentation To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Authorization Representative
UCLA HEALTH SYSTEM
01.2015 - Current
- Perform all clerical office duties: memos, questions, fax, copy, print, and scan
- Submit authorization request to different health plans such as: All PPO Plans and Outside HMO plan
- Provide patients with financial responsibilities such as co-pays and deductible amounts
- Problem-Solving, Decision-Making, Delegating task efficiently
- Conflict Resolution.
- Organized and maintained detailed records of all authorization activities, ensuring proper documentation for future reference.
- Conducted thorough reviews of medical documentation for accuracy and compliance before submitting authorization requests.
- Maintained up-to-date knowledge of insurance policies and procedures to effectively communicate requirements to patients.
Medical Records Clerk
UCLA Health Center of Santa Monica
02.2014 - 01.2015
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient confidence by keeping patient records information confidential.
- Printed and photocopied documents to provide patients with copies of medical records.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Responded to patient inquiries to provide information and details of medical records.
Administrative Assistant
Doris Stein Eye Institute
03.2013 - 07.2013
- Perform all clerical office duties: memos, questions, fax, copy, print, and scan
- Submit authorization request to different health plans such as: All PPO Plans and Outside HMO plan
- Provide patients with financial responsibilities such as co-pays and deductible amounts
- Problem-Solving, Decision-Making, Delegating task efficiently
- Conflict Resolution.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Transcribed and organized information to assist in preparing speeches and presentations.
Front Office Admin
UCLA School of Dentistry
01.2012 - 01.2013
- Responded to inquiries from callers seeking information.
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
- Assisted in the onboarding process for new employees, providing comprehensive training and guidance as needed.
- Improved interdepartmental collaboration through the creation of shared calendars, project management tools, and clear lines of communication.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Monitored front areas so that questions could be promptly addressed.
Education
No Degree - Criminal Justice
Cal State Dominguez Hills
Carson05.2024
High School Diploma -
Antelope Valley High School
Lancaster, CA01.2008
Skills
Detailed orientation
- Decision Making
- Problem Saving
- Critical Thinking
- Strong Communication
- Conflict Resolution
- Analytical Thinking
- Research
Leadership Experience
I am a part of the National Society of Leadership and Success Community. I am inspired to empower others through my actions, vision, and dedication. I lead by example and instill a sense of purpose and commitment to my team.
Personal Information
My name is Ashley Davis and I am a senior at CSUDH majoring in Criminal Justice Administration. I want to volunteer at the LA County sheriff's department because I want the opportunity to make a difference in our surrounding community by supporting law enforcement efforts, whether that be through administration, community outreach or other initiatives. Volunteering with the Sheriff's department will help me to build relationship with law enforcement officers to foster a sense of camaraderie and teamwork. Volunteering will also allow me to learn more about how the criminal justice system operates and to gain insight into the challenges and responsibilities of law enforcement officers. Community engagement opportunity which will allow me to participate in serving and engaging with my community. I look forward to valuable experiences and skills that will enhance my professional development whether that be a career in law enforcement or just to broaden my overall skill sets.
References
Available upon request.
Certification
- CSU General Education Breadth, Long Beach City College - 18th day of December, 2021
My hobbies are working out, reading, hiking, and dancing.
I love working out at 5am every morning at 24 hour fitness. I focus on full body workouts, it helps with my mental. I also enjoy reading Criminal files, and watching CSI, Forensic Files, The first 48 etc. Hiking mountains, parks, and a little bit of running.
Timeline
Patient Authorization Representative
UCLA HEALTH SYSTEM
01.2015 - Current
Medical Records Clerk
UCLA Health Center of Santa Monica
02.2014 - 01.2015
Administrative Assistant
Doris Stein Eye Institute
03.2013 - 07.2013
Front Office Admin
UCLA School of Dentistry
01.2012 - 01.2013
No Degree - Criminal Justice
Cal State Dominguez Hills
High School Diploma -
Antelope Valley High School
- CSU General Education Breadth, Long Beach City College - 18th day of December, 2021
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