Ashley Davis
Houston,TX
Summary
Personable and proactive individual offering strong interpersonal skills and genuine interest in helping others, with a flair for effective communication and relationship-building. A strong background in employee relations, talent acquisition, and policy implementation. Proven ability to foster team collaboration and align HR strategies with organizational goals. Committed to fostering positive workplace culture and driving organizational success. Known for reliability, strategic thinking, and achieving impactful results. Ready to use and develop organizational and communication skills in a desired role.
Overview
16
16
years of professional experience
Work History
Travel Certified Nursing Assistant
Aya Healthcare
10.2021 - Current
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Provided high-quality personal care services to patients, ensuring their dignity and privacy were maintained at all times.
- Maintained accurate documentation of patient information and vital signs, supporting seamless communication among healthcare providers.
- Enhanced patient comfort by providing compassionate and attentive care during travel assignments.
- Streamlined nursing processes by effectively organizing supplies and equipment, improving overall efficiency in patient care delivery.
- Promoted teamwork within the nursing unit by assisting fellow CNAs in their duties as needed, creating a positive work atmosphere conducive to quality patient care outcomes.
- Managed challenging behaviors displayed by patients with mental health issues or dementia, maintaining a safe environment for all involved parties.
- Supported patients'' emotional well-being through active listening and empathetic communication.
- Demonstrated cultural sensitivity when working with diverse patient populations, fostering trust and rapport between caregiver and patient.
- Assisted nurses with patient monitoring, contributing to a safer and more efficient healthcare environment.
Human Resources Coordinator
Biourja Trading, LLC
01.2019 - 05.2021
- Supervised staff and client training to ensure comprehensive knowledge of federal, state and local regulations.
- Supported clients with HR practice development and program creation, including performance management and evaluations, job descriptions and salary ranges..
- Oversaw all facets of staff and client training objectives to install knowledge of federal, state and local regulations and requirements.
- Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
- Implemented employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
- Assessed and filtered resumes from potential job candidates to determine qualified individuals.
- Mitigated regulatory risks by advising leadership with recommendations on organizational policy improvements, including equal employment opportunity and sexual harassment for corrective action planning.
- Assessed organization's policies, making suggestions to improve work productivity, team collaboration, recruiting and hiring initiatives.
- Guided Executive Administrators on hiring practices, salary ranges, and position request forms.
- Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
Administrative Care Coordinator
Rejuvenus Aesthetics
04.2015 - 09.2018
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Managed high volume of incoming calls and inquiries related to surgery scheduling with professionalism and attention to detail.
- Enhanced patient care by developing and implementing comprehensive care plans.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Built strong relationships with clients to deliver emotional support and companionship.
- Streamlined surgery scheduling processes for improved team productivity and patient satisfaction.
- Enhanced patient experience by efficiently scheduling surgeries and managing appointment calendars.
Executive Assistant/Medical Office Manager
Call Of Duty Home Health Care
03.2013 - 01.2015
- Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Developed innovative marketing strategies to attract new patients while maintaining strong relationships with existing clientele.
- Assisted with regulatory issues such as compliance.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Processed employee termination paperwork at direction of supervisory staff.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Organized new employee orientation schedules for new hires.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Call Center Administrative Assistant
SSM Health Cardinal Glennon Children's Hospital
04.2009 - 01.2011
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
Bachelor of Science - Health Care Management
Western Governors University
Salt Lake City, UT09-2025
Certificate - License Practical Nursing
Beacon Hill Career Institute
Fort Lauderdale, FL10-2023
Certificate - Certified Nursing Assistant
Integrity Health And Education Center
Denton, TX11-2021
Associate of Occupational Studies - Business Management
Pinnacle Career Institute
Kansas City, MO05-2007
Skills
- Personnel recruitment
- Policies implementation
- Personnel engagement
- HRIS applications proficient
- Management development
- Presentation preparation
- Data evaluation
- Talent acquisition
- Workplace diversity cultivation
- HR program development
- Recruiting
- HR policy/procedure development
- Project Planning
- Customer relations
- Project management
- Employee relations
- Manager coaching and training
- Microsoft Office Suite
- HR information systems
- Performance management
- Complex problem-solving
- Conflict resolution tactics
- Staff training and development
- Confidential document control
Timeline
Travel Certified Nursing Assistant
Aya Healthcare
10.2021 - Current
Human Resources Coordinator
Biourja Trading, LLC
01.2019 - 05.2021
Administrative Care Coordinator
Rejuvenus Aesthetics
04.2015 - 09.2018
Executive Assistant/Medical Office Manager
Call Of Duty Home Health Care
03.2013 - 01.2015
Call Center Administrative Assistant
SSM Health Cardinal Glennon Children's Hospital
04.2009 - 01.2011
Bachelor of Science - Health Care Management
Western Governors University
Certificate - License Practical Nursing
Beacon Hill Career Institute
Certificate - Certified Nursing Assistant
Integrity Health And Education Center
Associate of Occupational Studies - Business Management
Pinnacle Career Institute