Ashley Davis
Dallas
Summary
Paraprofessional with experience in educational support, adept at fostering academic achievement and promoting inclusive learning environments. Skilled in classroom management, individualized instruction, and behavioral support. Focuses on teamwork and adapts to changing needs, ensuring seamless collaboration with educators and staff. Known for reliability, empathy, and effective communication skills.
Overview
17
17
years of professional experience
Work History
Paraprofessional Aide
Plano ISD
10.2024 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
Paraprofessional Aide
Frisco ISD
10.2022 - 10.2024
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Took part in professional development workshops to boost skills.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes
- Assisted teachers in managing classroom behavior, contributing to a focused and positive learning environment.
Pre-School Teacher
Primrose School of Prosper
10.2020 - 10.2022
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Addressed behavioral and learning issues with parents and daycare management.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Applied play-based strategies to provide diverse approaches to learning.
- Established positive communication with parents in daily conversation and formal conferences.
Service Advisor Assistant
American Golf Cars
04.2018 - 03.2020
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Developed estimates by costing materials, supplies, and labor.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Documented problems and corrective actions to maintain records.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Suggested additional services to customers in order to meet upsell goals.
- Followed up with customers to offer additional support and check resolution satisfaction.
Customer Service
Dominoes Pizza
05.2017 - 07.2018
- Processed customer service orders promptly to increase customer satisfaction
- Tracked customer service cases and updated service software with customer information
- Utilized customer service software to manage interactions and track customer satisfaction
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Cross-trained and backed up other customer service managers
Warehouse Manager
Power Factor
05.2008 - 12.2014
- Managed vendor relationships to support supply chain and maintain product quality.Planned stock quantities according to marketplace demand and sales forecasts.Established and maintained good relations with customers, vendors and transport companies.Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.Increased productivity through cross-training and thorough training of both current employees and new hires.Reconciled accounting records, including shipping and receiving logs and purchase orders.
Education
High School Diploma -
Honors Academy Charter School
Skills
- Conflict resolution techniques
- Effective listening
- CPR/First-aid certified
- Social skills development
- Calm and patient
- Helping students with special needs
- P>Educational assistance
- Effective communication
- P>Special education
- P>Classroom support
- Teacher support
- Relationship building
Personal Information
Title: Customer Service
Timeline
Paraprofessional Aide
Plano ISD
10.2024 - Current
Paraprofessional Aide
Frisco ISD
10.2022 - 10.2024
Pre-School Teacher
Primrose School of Prosper
10.2020 - 10.2022
Service Advisor Assistant
American Golf Cars
04.2018 - 03.2020
Customer Service
Dominoes Pizza
05.2017 - 07.2018
Warehouse Manager
Power Factor
05.2008 - 12.2014
High School Diploma -
Honors Academy Charter School
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