ASHLEY DAY
Mill Hall,USA
Summary
A highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Talented professional brings proven abilities in end-to-end project management. Expert in identifying and mitigating risks, reaching milestones, and managing deliverables. Highly organized leader with great attention to detail.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Emergency Management Project Coordinator
MCM Consulting Group, Inc.
05.2023 - Current
- Analyzed potential hazards and assessed risks to develop targeted strategies for preventing and responding to emergencies.
- Enhanced community preparedness by developing and implementing comprehensive emergency management plans such as EOP, HVA’s, SARA, Pre-Disaster Recovery Plans, Hazard Mitigation Plans.
- Developed training programs for emergency response personnel, increasing their knowledge and skills in handling crisis situations.
- Assessed emergency response team performance post-incident, pinpointing improvement areas.
- Oversaw operations of two regional task forces across Pennsylvania.
Loss Prevention Detective
TJX Companies
05.2021 - 05.2023
- Interviewed employees and suspects and drafted reports to assist law enforcement.
- Executed regular security checks to ensure safety and monitor activities of employees and customers.
- Established a solid client base by identifying company resources, determining client risk factors, and promoting solutions that alleviated risk potential.
- Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies.
- Designed and led safety training programs for staff.
Counselor Aide
Clear Vision
10.2020 - 03.2021
- Verified patient demographic data, forms, and insurance information.
- Delivered an excellent service experience with friendly, compassionate, and helpful demeanor.
- Compiled complete patient records with all admission, transfer, and discharge information.
- Maintained compliance with established policies, procedures, regulatory and accreditation requirements, and applicable professional standards.
- Safeguarded confidentiality of patient information by consistently following patient protection standards.
Lead Customer Service Representative
Dicks Sporting Goods
10.2019 - 07.2020
- Answered customers' questions and educated callers on important information related to previous and planned purchases.
- Trained new department employees and coached on strategies to improve performance.
- Directed strategic and brand-appropriate marketing initiatives to improve product presentation and maximize sales.
Front Line Supervisor
US Army, Osan Air Base
09.2018 - 07.2019
- Led a Team of five to uphold the unit readiness and standards that comply with US Army.
- Established a positive work environment that boosted team morale and mental readiness.
- Enforced military training and certifications to ensure physical security was consistently in place.
- Enforced standards to ensure mission readiness.
Team Leader of Rocket Crew
US Army
11.2015 - 09.2018
- Assigned projects and distributed tasks to team members as per area of expertise.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Fostered positive employee relationships through communication, training, and development coaching.
Education
Master of Science - Occupational Health And Safety
Columbia Southern University
Orange Beach, ALBachelor of Science - Emergency Management and Homeland Security
Pennsylvania College of Technology
Williamsport, PA05.2024
High School Diploma - General Education
Jersey Shore High School
Pennsylvania06.2015
Skills
- Emergency Management Planning
- Training & Development
- Project Management
- Crisis Management
- Resource Coordination
- Reliable & Trustworthy
Certification
- IS Courses Including IS-100, 200, 120, 42, 700, 800, 29, 703, 2200
- OSHA-10 and OSHA-30
- Homeland Security Exercise and Evaluation Program (HSEEP)
Timeline
Emergency Management Project Coordinator
MCM Consulting Group, Inc.
05.2023 - Current
Loss Prevention Detective
TJX Companies
05.2021 - 05.2023
Counselor Aide
Clear Vision
10.2020 - 03.2021
Lead Customer Service Representative
Dicks Sporting Goods
10.2019 - 07.2020
Front Line Supervisor
US Army, Osan Air Base
09.2018 - 07.2019
Team Leader of Rocket Crew
US Army
11.2015 - 09.2018
Bachelor of Science - Emergency Management and Homeland Security
Pennsylvania College of Technology
High School Diploma - General Education
Jersey Shore High School
Master of Science - Occupational Health And Safety
Columbia Southern University