Ashley Deal
Orange City,FL
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.
Overview
8
8
years of professional experience
Work History
Quality Specialist
CSL Plasma
Orange City, FL
07.2024 - Current
- Ensured compliance with safety and regulatory standards in quality control processes.
- Conducted thorough inspections of plasma collection procedures to maintain product integrity.
- Developed and implemented training programs to enhance staff knowledge on quality standards.
- Collaborated with cross-functional teams to address quality issues and drive process improvements.
- Maintained up-to-date knowledge on relevant regulations within the industry, ensuring company practices remained compliant at all times.
Phlebotomist
CSL Plasma
Orange City, FL
04.2022 - Current
- Upheld donor confidentiality throughout intake and collection process.
- Retrieving Plasma from donors to collect product using venipuncture and following aseptic techniques.
- Identified patients using proper procedures prior to plasma collection.
- Delivered quality donor care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Utilized calm and friendly demeanor to increase donor comfort and alleviate anxiety.
Medical Assistant
Central Florida Pediatric
Lake Mary, FL
07.2021 - 04.2022
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Organized charts, documents and supplies to maintain team productivity.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
Receptionist
Central Florida Pediatric
Lake Mary, FL
07.2020 - 07.2021
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Conducted insurance verification and pre-certification and pre-authorization functions.
Logistics Coordinator
DaVita Labs
DeLand, FL
12.2017 - 07.2020
- Analyzed orders and deadlines with available driving personnel to plan and execute assignments.
- Identified root causes of service failures and implemented appropriate remediation measures to prevent future issues.
- Logged, processed and followed up on merchandise authorization shipments in databases.
- Obtained and coordinated materials required to meet objectives.
- Coordinated across departments to build successful logistics solutions for DaVita Labs.
Education
High School Diploma -
University High School
Orange City, FL06.2013
Skills
Problem Solving
Administration and Bookkeeping
Transportation Management
Venipuncture and Phlebotomy
Medical Billing
Documentation control
Customer satisfaction
Product inspection
Preventive actions
Education and Training
other
Timeline
Quality Specialist
CSL Plasma
07.2024 - Current
Phlebotomist
CSL Plasma
04.2022 - Current
Medical Assistant
Central Florida Pediatric
07.2021 - 04.2022
Receptionist
Central Florida Pediatric
07.2020 - 07.2021
Logistics Coordinator
DaVita Labs
12.2017 - 07.2020
High School Diploma -
University High School