Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
15
15
years of professional experience
Work History
Medical Assistant
CityMD
Toms River, NJ
10.2025 - Current
Assisted patients in completing intake forms and ensured accurate information entry into the electronic medical record system.
Coordinated patient flow by managing appointment schedules and minimizing wait times.
Conducted preliminary assessments by taking patient histories and performing basic diagnostic tests.
Performed venipuncture and processed labs
Receptionist
Tanya Edwards
Forked River, NJ
01.2020 - 10.2023
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Processed payments and updated accounts to reflect balance changes.
Maintained daily calendars, set appointments with clients and planned daily office events.
Sales Associate
New Life gift shop
Philadelphia, PA
03.2011 - 10.2017
Helped customers find specific products, answered questions and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Answered incoming telephone calls to provide store, products and services information.
Collected payments and provided accurate change.
Worked with fellow sales team members to achieve group targets.
Developed trusting relationships with customers by making personal connections.