Ashley Debe
Jersey City,USA
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.Hospitality professional with record of delivering exceptional guest experiences. Adept at managing customer interactions and resolving issues to ensure satisfaction. Known for strong teamwork and adaptability in fast-paced environments. Skills include customer service, communication, and problem-solving, valued by employers in field.
Overview
15
15
years of professional experience
Work History
Store Manager
Kung Fu Tea
09.2024 - Current
- Assisted in managing daily store operations, ensuring optimal inventory levels and product availability.
- Implemented training programs for new staff, fostering a knowledgeable workforce and improving service quality.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Cashier/Customer Service/Sales Associate
BonChon Chicken
05.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accuracy in cash handling and financial reporting.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Developed and implemented improved cash reconciliation processes, enhancing operational efficiency.
- Managed inventory control for cash registers, ensuring optimal stock levels and minimizing discrepancies.
- Streamlined end-of-day closing procedures, reducing processing time while maintaining accuracy in reporting.
Patient Access Representative
RWJBH-JCMC
06.2021 - 04.2023
- Managed patient registration and verification processes to ensure accuracy and compliance with healthcare regulations.
- Facilitated communication between patients and medical staff, enhancing overall patient experience and satisfaction.
- Streamlined insurance verification procedures, reducing processing time and improving efficiency in patient access operations.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Managed challenging situations effectively by remaining calm under pressure while resolving conflicts or addressing dissatisfied patients professionally.
- Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
Recreation Aide
Alaris Health
11.2017 - 06.2021
- Served as a point of contact for clients, providing information and support with a high degree of professionalism
- Explained and demonstrated activities, ensuring clear communication and a welcoming environment
- Performed initial client assessments and maintained accurate departmental documentation
- Assisted with organizing and filing materials, supporting efficient office operations
Warehouse Receiver
Kayco
06.2015 - 09.2015
- Received and verified incoming shipments, maintaining accurate stock records and schedules
- Loaded and unloaded boxes using safe procedures, supporting a clean and organized work area
- Restocked products and rotated items according to standard procedures
- Maintained accurate documentation and supported efficient warehouse operations
Administrative Assistant
Hudson County Department of Family Services
09.2010 - 04.2013
- Assigned clients to case managers and managed client information with confidentiality
- Answered and transferred calls, demonstrating strong verbal communication skills
- Filed client information and activity sheets, supporting organized office operations
- Assisted with various administrative and clerical duties as needed
Medical Biller & Coder
Gordon Professional Medical Collectors
08.2010 - 09.2012
- Maintained filing system for patient records, ensuring accuracy and confidentiality
- Contacted patients to arrange payments and updated information in the database
- Billed insurance companies and collected payments, applying them to patient accounts
- Supported administrative tasks and maintained organized records
Education
Diploma -
Anthem Institute
08-2011
High School Diploma -
Henry Snyder High School
Jersey City, NJ06-2008
Skills
- Reception
- Customer service
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Organizational skills
- Time management
- Administrative experience
- Clerical experience
- Office experience
- Communication skills
- Data entry
- Leadership
- Problem-solving
- Multitasking and organization
- Store operations
Timeline
Store Manager
Kung Fu Tea
09.2024 - Current
Cashier/Customer Service/Sales Associate
BonChon Chicken
05.2024 - Current
Patient Access Representative
RWJBH-JCMC
06.2021 - 04.2023
Recreation Aide
Alaris Health
11.2017 - 06.2021
Warehouse Receiver
Kayco
06.2015 - 09.2015
Administrative Assistant
Hudson County Department of Family Services
09.2010 - 04.2013
Medical Biller & Coder
Gordon Professional Medical Collectors
08.2010 - 09.2012
Diploma -
Anthem Institute
High School Diploma -
Henry Snyder High School
Additional Information
- Skills
- Medical Coding CPT and ICD-9 Claim Processing HCFA 1500 (CMS) form
- Medical Office Proceeding Insurance and Medical Billing Med Soft Software and Medical Manager Software.
- Administrative duties, CMS, oral communication, CPT, clients, database, delivery, Dependable, Filing, forms, ICD-9, Insurance, mailing, Medical Billing, Medical Coding, Medical Manager, mail, Office, communicator, Self-Starter, shipping, telephone etiquette, written, ZIP