Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs. Able to effectively problem solve and meet resident/customer needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Bjs Restaurants Inc
03.2025 - 07.2025
Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bussed and reset tables to keep dining room and work areas clean.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
CNA
Beaumont Rehabilitation and Skilled Nursing Center
11.2024 - 03.2025
Monitored vital signs and reported changes to nursing staff promptly.
Assisted with daily living activities, ensuring comfort and safety for residents.
Documented patient care activities accurately in electronic health records.
Collaborated with healthcare team to develop personalized care plans.
Provided emotional support to residents, fostering a compassionate atmosphere.
Adhered to safety protocols and infection control measures consistently.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Assistant Manager
Everything Bagel Cafe
05.2024 - 10.2024
Assisted in managing daily operations and ensuring smooth workflow in fast-paced environment.
Coordinated team schedules to optimize staff coverage and enhance customer service.
Implemented training programs for new employees, fostering efficient onboarding processes.
Monitored inventory levels and placed orders to maintain stock availability and minimize shortages.
Developed standard operating procedures to streamline cafe operations and improve efficiency.
Resolved customer inquiries and complaints, enhancing overall satisfaction rates through effective communication.
Collaborated with management on promotional strategies to increase sales and attract new customers.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Server
Applebees
04.2024 - 10.2024
Delivered exceptional customer service, ensuring a positive dining experience for all guests.
Managed multi-tasking in fast-paced environment, efficiently serving food and beverages.
Collaborated with kitchen staff to communicate orders accurately and promptly.
Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Assisted customers with menu selections, providing recommendations based on preferences.
Processed cash and credit transactions accurately while balancing cash register at end of shift.
Trained new staff on service protocols and restaurant procedures to enhance team performance.
CNA
Ponce Care Therapy
08.2023 - 04.2024
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
CNA
Greenwood Village South
04.2021 - 07.2023
Assisted with daily living activities, ensuring comfort and safety for residents.
Monitored vital signs and reported changes to nursing staff promptly.
Documented patient care activities accurately in electronic health records.
Provided emotional support to residents, fostering a compassionate atmosphere.
Adhered to safety protocols and infection control measures consistently.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
CNA
Rosegate Village
02.2020 - 04.2021
Documented patient care activities accurately in electronic health records.
Collaborated with healthcare team to develop personalized care plans.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Monitored vital signs and reported changes to nursing staff promptly.
Assisted with daily living activities, ensuring comfort and safety for residents.
Supported needs of Number+ residents under long-term care.
Education
High School Diploma -
Whiteland Community Highschool
Indianapolis, IN
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Time management
Patient care
Vital signs monitoring
Compassion and empathy
Attention to detail
Basic life support
Emergency response
Wound care
Multitasking and organization
Team collaboration
Certification
CNA
BLS
Timeline
Server
Bjs Restaurants Inc
03.2025 - 07.2025
CNA
Beaumont Rehabilitation and Skilled Nursing Center