Ashley R. DeLaGarza
Sugar Land
Summary
Innovative Technical Services Librarian driven to educate others and promote organizational and individual productivity through the continued and evolving use of technology and metadata management. Strong liberal arts background with a BA in history and theology. Extensive customer service and management skills. Fourteen years of library experience at the University of St. Thomas' Doherty Library, the Dickinson Public Library, and the Brazosport College Library with a focus in digital cataloging, metadata, and reference.
Overview
18
18
years of professional experience
Work History
Technical Services Librarian
University Of St. Thomas Doherty Library
03.2020 - Current
- Perform original and copy cataloging for new and continuing acquisitions in OCLC and Horizon
- Manage digital holdings in the library catalog
- Responsible for authority control
- Work reference desk assisting patrons with using library resources, assignments, and research in person and through Springshare's online chat
- Student and faculty instruction regarding library resources
- Manage ILL lending request in OCLC WorldShare (Tipasa)
- Create and maintain LibGuides using Springshare
- Responsible for the hiring and training of student workers for the cataloging department
- Collects and analyzes reports and statistics
- Maintains archival materials and metadata for reference and university use
- Researches new programs and updates to systems/equipment for more efficient workflows
- Report cataloging department budget
- Serve as library liaison for several departments including Psychology, International Studies, Computer Science, Physics, Mathematics, Engineering, and the Spanish Language programs.
Technical Services Librarian
Brazosport College
01.2014 - 03.2020
- Perform original and copy cataloging for new acquisitions in OCLC and Horizon
- Manage the library's web page
- Manage digital holdings
- Participate in collection development for associate and baccalaureate degree programs
- Update library holdings in library automation system
- Responsible for authority control
- Work reference desk assisting patrons with using library resources, assignments, research, and creating ID cards
- Update automation system with patron information as needed
- Manage data for student enrollment and library use
- Student and faculty instruction regarding library resources
- Founded and maintains a successful campus book club
- Supervise the opening and closing of the library on scheduled days
Librarian, Cataloging and Processing
Dickinson Public Library
10.2011 - 12.2013
- Perform copy cataloging using OCLC and some original cataloging
- Assign subject headings and classification numbers for the library's materials using Library of Congress subject headings and the Dewey Decimal classification system
- Use controlled vocabularies within the records and insert the MARC coding
- Insert new patron information into the library's catalog and produce the library cards
- Provide reference and technical information to patrons and serve the at circulation desk
- Assist any patrons with e-books and e-readers
- Perform some acquisition works such as ordering, receiving new shipments, and processing the materials cataloged
- Repair and weed items within the library's collection
- Assisted in receiving, sending, and delivering ILL materials
- Successfully contributed to grant writing by designing and implementing a computer skills class program for the library
- Provided instruction for patrons regarding the use of library resources, especially digital and online uses
- Assisted patrons with genealogy and city history projects
- Checked in, checked out and renewed library materials using Atriuum
Digital Sales Lead
Barnes & Noble Booksellers, Inc
05.2010 - 10.2011
- Responsible for the growing electronics division which included merchandising, displays, and sales
- Provided troubleshooting and tech support
- Answered all questions regarding the Barnes & Noble Nook, Amazon's Kindle, Sony e-readers, and the iPad, as well as internet and computer enquiries
- Trained employees on the technical aspects of the Nook as well as customer service
- Familiar with e-lending programs from the local libraries and schools
- Developed the curriculum and taught classes concerning e-readers and library digital lending programs in person and online
Student Worker
University Of St. Thomas Doherty Library
09.2008 - 05.2010
- Performed copy cataloging using OCLC
- Implemented controlled vocabularies and utilized MARC21 coding
- Worked at the reference desk answering questions regarding the library's databases, researching techniques, book locations, and other technical questions
- Performed book processing, which included keeping account of the inventory of books on a weekly basis
Customer Service Manager
Follett, Inc., University Of St. Thomas Bookstore
08.2006 - 07.2008
- Responsible for customer concerns and merchandising
- Answered customer questions regarding books, classes, and merchandise
- Trained employees in customer service procedures
- Responsible for opening and closing, which included counting end-of-night registers
- Placed orders for merchandise, received and reconciled invoices, and created displays for the store
Education
MLS - Library Science
University of North Texas
Denton, Texas2013
Bachelor of Arts - History and Theology
University of St. Thomas
Houston, Texas2010
Skills
- Specialization in: Cataloging, metadata management, and reference
- Dewey Decimal and Library of Congress classification systems
- MARC21 coding
- AACRII and RDA
- LOC Authority Records
- Controlled vocabularies
- Knowledgeable of record management practices
- Web site design using Percussion, Dreamweaver, and Aquifer
- Basic knowledge of HTML, DOS, and SQL coding
- Knowledge and ability to perform reference interviews
- Collection development
- Interlibrary Loan Procedures using OCLC WorldShare (Tipasa)
- Knowledge of circulation procedures
- Strong organizational, analytical, and problem solving skills
- Strong verbal and written communication skills
- Customer service-oriented
- Skilled researcher
- Works well independently
- Ability to work as a part of a team and to take on leadership roles
- Skilled multi-tasker
- Collaborative ethic within a diverse community
- Effective manager and trainer
Internships
Digital Library Internship Program, Fall 2012
University of Houston, Houston, TX
Participated in internship at the M.D. Anderson Library as a requirement for Senior Capstone. The internship included working in three areas of the digital library including digitization, metadata, and project management. Specifically, work on providing metadata for the Oral Histories from the Houston History Project which included both audio and visual materials and digitization of historical documents by scanning early documents from Texas history.
Professional Associations
- Texas Library Association
- Phi Alpha Theta National History Honor Society
- Theta Alpha National Theology Honor Society
Timeline
Technical Services Librarian
University Of St. Thomas Doherty Library
03.2020 - Current
Technical Services Librarian
Brazosport College
01.2014 - 03.2020
Librarian, Cataloging and Processing
Dickinson Public Library
10.2011 - 12.2013
Digital Sales Lead
Barnes & Noble Booksellers, Inc
05.2010 - 10.2011
Student Worker
University Of St. Thomas Doherty Library
09.2008 - 05.2010
Customer Service Manager
Follett, Inc., University Of St. Thomas Bookstore
08.2006 - 07.2008
MLS - Library Science
University of North Texas
Bachelor of Arts - History and Theology
University of St. Thomas
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