Ashley Delgado
Encinitas,CA
Summary
Driven by a results-focused approach, I leveraged strong people skills and classroom management at Awaken Academy to foster inclusive learning environments, boosting student growth. As a Sales Team Leader at PAC Promotions, I spearheaded strategies that significantly enhanced team performance and sales outcomes, showcasing my ability to adapt and excel under pressure.
Overview
18
18
years of professional experience
Work History
Elementary School Teacher
Awaken Academy
08.2022 - Current
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Evaluated and assessed student progress regularly, providing constructive feedback and adapting teaching methods accordingly.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
- Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
- Designed and implemented reward system to recognize academic effort and achievements, promoting motivational learning environment.
- Created supportive and inclusive learning environments, fostering positive classroom atmospheres supporting student growth and learning.
Associate Banker
JP Morgan Chase
08.2022 - 08.2023
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
- Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
- Balanced teller drawers and ATM cash.
- Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
- Supported branch management with administrative tasks such as scheduling appointments, filing documents, generating reports, and maintaining office supplies inventory.
- Facilitated seamless account openings, closings, transfers, and updates for a diverse clientele base.
- Boosted branch revenue with diligent cross-selling of various banking products and services.
- Provided exceptional customer service through active listening skills, empathy, and genuine concern for clients'' needs and concerns.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Managed risk effectively by adhering to bank policies, procedures, and regulatory requirements during transactions and account opening processes.
- Opened, closed, and updated accounts for customers.
Sales Associate
Apple
08.2017 - 10.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Engaged with customers to effectively build rapport and lasting relationships.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Collaborated with team members to achieve monthly sales targets.
- Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to build rapport and loyalty.
Cosmetic Counter Manager
Bloomingdale's
06.2015 - 08.2017
- Achieved sales goals consistently by employing effective selling techniques and product knowledge expertise.
- Led a team of beauty advisors to achieve sales targets and deliver exceptional customer service.
- Assessed client needs through active listening and targeted questioning, recommending suitable products accordingly.
- Gathered and analyzed sales and performance data to set and strategize on departmental goals.
- Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
- Delivered product demonstrations and sample applications, raising exposure of key brands.
- Organized in-store events to showcase new products, driving sales growth and increased brand awareness.
- Coordinated successful product launches by collaborating closely with marketing teams on promotional materials and event logistics.
- Implemented visual merchandising standards, resulting in an attractive and organized cosmetic counter display.
- Served as a liaison between cosmetic brands representatives and store management, facilitating productive communication on product offerings and sales strategies.
- Gathered and analyzed sales and performance data to set and strategize on departmental goals.
- Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
- Delivered product demonstrations and sample applications, raising exposure of key brands.
- Offered make-up tips and popular tutorials in alignment with latest trends.
- Introduced initiatives and sales strategies to exceed goals.
- Analyzed sales, wrote sales reports and set sales goals for Clarins and Clarins Day Spa in Bloomingdale’s Fashion Valley.
- Ordered supplies and inventory and increased in sales monthly.
- Enhanced customer satisfaction by providing personalized consultations and product recommendations.
- Managed inventory levels effectively, ensuring the availability of best-selling products at all times.
- Circulated cosmetic department to promptly and politely welcome customers and engage in conversation to assess needs.
- Researched and assessed new products to develop effective merchandising and promotion plans.
Sales Team Leader
PAC Promotions
01.2007 - 08.2010
- Built strong team by recruiting and developing top sales talent.
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
- Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company.
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
- Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
- Managed a high-performing sales team, consistently achieving and surpassing set targets.
- Boosted sales performance by implementing effective team training and coaching strategies.
- Supported stores conducting sales promotions and special events.
- Fostered an environment of collaboration within the sales team which encouraged knowledge sharing and group problemsolving.
- Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
- Trained, coached, and mentored new sales associates for maximum performance.
Education
Associate Of Applied Science - Science Education
Miracosta College
Oceanside, CASkills
- Determined and Hardworking
- Willing to overcome adversity
- Strong people skills
- Collaborative Teamwork
- Problem-solving skills
- Classroom Management
- Relationship Building
- Patience and Persistence
- Continuous Improvement
- Positive Attitude and outlook on life
- Skilled in sales and development
- Dependable and Responsible
Accomplishments
My husband of eight years and I run a marriage restoration program to help family’s restore their finances, and teach them what we’ve learned through our own healing journey, how to build financial literacy, and how to create a legacy to leave for their children and children’s children.
Timeline
Elementary School Teacher
Awaken Academy
08.2022 - Current
Associate Banker
JP Morgan Chase
08.2022 - 08.2023
Sales Associate
Apple
08.2017 - 10.2022
Cosmetic Counter Manager
Bloomingdale's
06.2015 - 08.2017
Sales Team Leader
PAC Promotions
01.2007 - 08.2010
Associate Of Applied Science - Science Education
Miracosta College
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