Ashley Dell
Slidell,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Veterinary Technician
Covington Veterinary Hospital
09.2024 - Current
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Administered medications to animals in treatment and documented changes in condition.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Performed fecal examinations, urinalysis and bloodwork.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
Administrative Assistant
PLEASURE POOLS & Spas
01.2019 - 08.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Pet Care Associate
PetSmart
04.2015 - 12.2018
- Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
- Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
- Monitored animal behavior closely to identify signs of distress or illness promptly and took appropriate action when needed.
- Contributed to team success by collaborating with coworkers to ensure that all tasks were completed efficiently and effectively.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Managed inventory of pet supplies including food, toys, grooming tools, ensuring availability of necessary items at all times.
- Supported the training of new hires, sharing knowledge and expertise on best practices in pet care industry standards.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Administered medications to animals in treatment and documented changes in condition.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Prepared and administered medications and treatments as prescribed by veterinarian.
Education
High School Diploma -
Northshore High School
05.2014
Skills
- Bookkeeping
- Microsoft Word
- Credit and collections
- QuickBooks expert
- Verbal Communication
- Office Administration
- Mail handling
- Clerical Support
- Invoice Processing
- Multi-line phone proficiency
- Filing and data archiving
- Medication administration
Timeline
Veterinary Technician
Covington Veterinary Hospital
09.2024 - Current
Administrative Assistant
PLEASURE POOLS & Spas
01.2019 - 08.2024
Pet Care Associate
PetSmart
04.2015 - 12.2018
High School Diploma -
Northshore High School
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