Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ashley DeLung

Ashley DeLung

Scranton,SC

Summary

Compassionate and dependable Personal Care Specialist with extensive experience at Trusted Vessels, skilled in behavioral support and healthcare coordination. Enhanced clients' quality of life through tailored care and emotional support, fostering trust and effective communication. Proven ability to manage complex care needs while maintaining strict confidentiality and adherence to HIPAA guidelines.

Overview

15
15
years of professional experience
1
1
Certification
1
1

PCS

Work History

Personal Care Specialist

Trusted Vessels
02.2023 - Current
  • Tailored care approaches to meet specific client requirements.
  • Provided emotional support through active listening and empathetic communication, fostering strong relationships with clients.
  • Promoted a safe and comfortable environment for clients by maintaining clean living spaces and addressing potential hazards.
  • Built trust-based relationships with family members.
  • Improved clients'' quality of life with attentive assistance in daily activities such as grooming, bathing, and mobility.
  • Assisted clients in physical therapy exercises, contributing to increased mobility and overall wellbeing.
  • Skilled in managing challenging behaviors exhibited by clients due to cognitive decline or mental health issues.
  • Utilized effective problem-solving skills when facing challenges or emergencies within the caregiving environment.
  • Organized medication schedules and timely administration, ensuring accurate dosages and improved health outcomes.
  • Maintained detailed records of client progress and observations, enabling informed decision-making regarding ongoing care needs.
  • Collaborated effectively with other healthcare professionals to optimize client care and facilitate seamless service transitions.
  • Maintained strict adherence to confidentiality and privacy guidelines when managing client information and records.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted patients with self-administered medications.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.

Office Manager

Wilson Mobile Home Service
01.2010 - 11.2021
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Education

South Florence High School
Florence SC
2005

Skills

  • Home safety evaluation
  • Compassionate caregiving
  • Behavioral support
  • Medical record documentation
  • Client confidentiality
  • Healthcare coordination
  • Nutrition management
  • Physical therapy support
  • Chronic disease management
  • Rehabilitation assistance
  • Elderly care expertise
  • First aid and CPR
  • Respectful and compassionate
  • Disability assistance
  • Assisted living support
  • Problem-solving
  • Time management
  • Elderly care
  • Multitasking and organization
  • Daily living assistance
  • Dependable and responsible
  • Verbal and written communication skills
  • Patient care
  • Strong ethics
  • Compassion and empathy
  • HIPAA compliance
  • Adaptability and flexibility
  • Heavy lifting
  • Emotional support
  • COVID-19 safety policies
  • End-of-life care
  • Conflict resolution
  • Documentation
  • Autism support

Certification

CPR Certified

Timeline

Personal Care Specialist

Trusted Vessels
02.2023 - Current

Office Manager

Wilson Mobile Home Service
01.2010 - 11.2021

South Florence High School

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Ashley DeLung