Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Cook Trainer
Denny's Restaurants Franchise Association
08.2020 - Current
Cooked same meals over and over during shifts with exact quality results.
Enhanced food quality by consistently monitoring ingredient freshness and implementing proper storage techniques.
Trained cooks to maintain clean, organized and sanitary workstations.
Maintained a clean and sanitary work environment through diligent attention to workspace cleanliness and hygiene practices.
Ensured compliance with all health codes and regulations, maintaining meticulous records for inspections as needed.
Improved kitchen efficiency by streamlining cooking processes and effectively delegating tasks.
General Manager of Food Service
Denny's Restaurants Franchise Association
10.2012 - 08.2020
Reduced food waste through better inventory management and portion control, leading to increased profitability.
Increased customer satisfaction by implementing effective staff training and performance management programs.
Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
Cultivated an inclusive workplace culture that encouraged teamwork, promoted diversity, and supported professional growth opportunities for all employees.
Developed and implemented comprehensive employee training programs that covered essential foodservice skills, customer service, and safety protocols.
Ensured compliance with health and safety regulations through regular inspections, staff training, and process improvements.
Oversaw training of more than 30 team members.
Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Addressed and resolved customer service issues to establish trust and increase satisfaction.
Restaurant Manager
Denny's Restaurants Franchise Association
01.2011 - 10.2012
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Reconciled cash and credit card transactions to maintain accurate records.
Cook Shift Leader
Denny's Restaurants Franchise Association
10.2008 - 01.2011
Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.