Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ashley Dening

Miami,FL

Summary

Experienced sales associate with strong leadership skills and a customer satisfaction-oriented mindset. Proven ability to drive sales growth and improve store operations. Seeking challenging opportunities for personal and professional growth.

Overview

6
6
years of professional experience

Work History

Associate

Doggie VIP
04.2023 - 07.2023
  • Walked dogs twice daily for 15 minutes each
  • Followed owner instructions for feeding and administered medications
  • Created invoices and kennel cards with pet information
  • Managed check-ins, check-outs, pickups, and drop-offs
  • Handled appointment bookings and phone calls
  • Cleaned all areas, including crates and cages
  • Prepared pets for boarding by end of day.

Sales Associate

Cade Cod Chef On Call
03.2022 - 04.2023
  • Generated new sales and service revenue through customer prospecting and relationship building
  • Enhanced customer engagement, resulting in 40% close rate and a 27% increase in repeat sales
  • Achieved 8% sales growth in declining market and expanded customer base by 28%.

Receptionist

Clara Jaramillo Real Estate Agency
09.2020 - 03.2022
  • Coordinated schedules, meetings, and property visits while providing administrative support
  • Assisted visitors, directed calls and emails, and performed other related duties as assigned.

Hostess

Tobacco Road
11.2020 - 03.2021
  • Provided professional and courteous service, ensuring high customer satisfaction levels
  • Managed seating arrangements, answered phone calls, and booked reservations
  • Maintained inventory levels and reduced supply costs by 10%.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times

Waitress

Mr Yum Asian Bistro
06.2017 - 09.2020
  • Managed tables, presented menus, and implemented sales techniques
  • Ensured customer needs were met, including allergies and preferences
  • Ordered supplies and maintained optimal inventory levels.
  • Supported needs of wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality

Education

High School Diploma -

Miami Beach Senior High
Miami, FL
05.2020

Skills

  • Strong resistance to stress and organizational capacity
  • Results-oriented with ability to motivate staff and maintain good relations
  • Proficient in MS Office and multi-line phone systems
  • Experienced in guest services, restaurant operations, and upselling
  • Skilled in cleaning, inventory and management
  • POS System Operations
  • Customer Engagement

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Russian
Elementary

Timeline

Associate

Doggie VIP
04.2023 - 07.2023

Sales Associate

Cade Cod Chef On Call
03.2022 - 04.2023

Hostess

Tobacco Road
11.2020 - 03.2021

Receptionist

Clara Jaramillo Real Estate Agency
09.2020 - 03.2022

Waitress

Mr Yum Asian Bistro
06.2017 - 09.2020

High School Diploma -

Miami Beach Senior High

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Ashley Dening