Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Ashley De Soto

Ashley De Soto

Frisco,TX

Summary

Highly experienced in customer service. Known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Crest Infiniti
10.2023 - Current
  • $158k Gross dealer profit generated in 6 months.
  • Infiniti Customer Service and Satisfaction Award.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environments.
  • Developed new client relationships by actively engaging with potential customers and highlighting benefits of our product.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.

Marketing Manager

Smith and Sons Plumbing
06.2023 - 10.2023
  • Developed and managed successful advertising campaigns across multiple channels
  • Implemented innovative social media campaigns that increased followers by 480%
  • Analyzed customer data to identify key trends and inform marketing initiatives
  • Created 200+ appointment opportunities via self generated marketing.
  • Boosted sales performance through creation of engaging promotional materials and targeted advertising strategies.

Marketing Manager

Kings Roofing LLC
06.2022 - 06.2023
  • Negotiated favorable terms with vendors, resulting in cost savings.
  • Negotiated pricing and terms with customers to maximize profitability and customer retention.
  • Utilized CRM software to track customer data, interactions, and activity, resulting in improved customer service.
  • 127k gross profit created via self marketing campaigns.

Data Analyst

CP Insurance Associates
01.2022 - 06.2022
  • Successfully identified and resolved data entry errors, resulting in improved data accuracy
  • Enhanced business efficiency by identifying trends and patterns in complex datasets.
  • Improved decision-making processes with accurate data analysis and visualization techniques.
  • Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
  • Managed 75 Customer Profiles Daily for Checkout.

Head Server/Bartender

Whispering Pines
01.2021 - 01.2022
  • Produced weekly and monthly reports to track key performance indicators and provide insights to stakeholders,
  • Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
  • Provided bar staff with training and guidance, resulting in improved customer service standards
  • Exceeded customer service expectations by providing friendly and courteous service to all guests
  • Up sold additional drinks and food items to customers, increasing overall sales by 240%

Education

Exercise Sports Science

Texas State University
San Marcos, TX

Skills

  • Fast Learner 5/5
  • Leadership Skills 5/5
  • Adaptability 5/5
  • Creative Problem Solving Skills 5/5
  • Excellent Communication Skills 5/5
  • Marketing 5/5
  • Project Management Skills 5/5
  • Adapt to Diverse Groups 5/5
  • Teamwork and Collaboration 5/5

Accomplishments

  • Preowned Sales Department Leader December 23 January 24.
  • Infiniti Brand Customer Service Excellence Award 23.

Certification

  • CPT - Certified Personal Trainer
  • First Aid/CPR Certified

Timeline

Sales Associate

Crest Infiniti
10.2023 - Current

Marketing Manager

Smith and Sons Plumbing
06.2023 - 10.2023

Marketing Manager

Kings Roofing LLC
06.2022 - 06.2023

Data Analyst

CP Insurance Associates
01.2022 - 06.2022

Head Server/Bartender

Whispering Pines
01.2021 - 01.2022

Exercise Sports Science

Texas State University

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Ashley De Soto