Summary
Overview
Work History
Education
Skills
Certification
Timeline
background-images

Ashley Devalk

Huntington Beach,California

Summary

Adept at elevating customer experiences, I enhanced client satisfaction and sales growth during my tenure at H&M by mastering client account management and demonstrating unparalleled customer service. My adaptability and keen problem-solving skills contributed significantly to our team's success, ensuring a seamless shopping environment for all. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Rehabilitation Technician

Vita Nova Rehab
01.2022 - 09.2024
  • Assisted in patient rehabilitation exercises, ensuring proper technique and safety protocols.
  • Monitored patient progress and documented outcomes in electronic health records.
  • Collaborated with multidisciplinary teams to develop individualized care plans for patients.
  • Conducted equipment maintenance and ensured availability of necessary rehabilitation tools.
  • Educated patients on home exercise programs to promote continued recovery post-therapy.
  • Participated in quality improvement initiatives to enhance patient care services within the facility.
  • Built trusting relationships with patients and families, fostering a supportive atmosphere for recovery.
  • Supported patients during physical therapy sessions, providing encouragement and motivation for continued progress.
  • Established collaborative relationships with patients through consistent and meaningful communication.
  • Maintained a clean and organized therapy environment, promoting safety and efficiency.
  • Safeguarded confidential patient information according to HIPAA regulations while maintaining accurate records throughout the course of treatment.
  • Managed inventory of supplies and ordered new materials when needed, maintaining a well-stocked therapy space.
  • Provided compassionate care to patients, ensuring their comfort during rehabilitation sessions.
  • Implemented creative solutions to address unique patient challenges, leading to increased success rates across treatment plans.
  • Communicated back to nurses and therapists regarding patient performance and condition.
  • Maintained medicine and equipment inventory, issued supplies to staff and notified personnel to procure more stock.
  • Monitored patient progress and reported changes to therapists, aiding in optimal treatment adjustments.
  • Demonstrated excellent communication skills when explaining complex concepts to both patients and family members alike.
  • Followed discharge plans, identified concerns and reported issues to management for decision-making.

Sales Associate

H&M
01.2014 - 06.2017
  • Greeted customers warmly and offered assistance.
  • Helped customers find and select products.
  • Kept work area clean, organized and free of clutter at all times.
  • Performed cleaning tasks, keeping store neat and organized.
  • Assisted customers with product selection to ensure customer satisfaction.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
  • Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
  • Handled customer complaints and inquiries in a courteous and efficient manner.
  • Operated cash register and POS to process sales transactions and handle payments.
  • Performed cash register operations accurately according to company guidelines.
  • Engaged with guests to understand and anticipate customer service needs.
  • Established a positive rapport with customers by delivering friendly, personalized service.

Education

Valley Vista High School
Fountain Valley, CA
05.2012

Skills

  • Customer Needs Assessment
  • Client Account Management
  • Inventory Control
  • Contract Preparation
  • Payment Processing
  • Product Sales
  • Money Handling
  • Guest Relations
  • Merchandise Display
  • Shipment Processing
  • Reliable and punctual
  • Excellent people skills
  • Store Opening and Closing
  • Listening Skills
  • Customer Service
  • Cash Handling
  • Point of sale operation
  • Stocking and Receiving
  • Professional Demeanor
  • Adapt to diverse groups
  • Problem-solving skills
  • Retail Store Operations
  • Cash Register Operation
  • Multi-tasking strength
  • Cash Handling Accuracy
  • Flexible Schedule
  • Attention to detail
  • Adaptability
  • Active listening

Certification

CPR certification

Timeline

Rehabilitation Technician

Vita Nova Rehab
01.2022 - 09.2024

Sales Associate

H&M
01.2014 - 06.2017

Valley Vista High School

Similar Profiles

CREATE PROFILE
Ashley Devalk