Ashley de Venecia
Prairie du Chien,WI
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier/Food Service Worker
Dairy Queen
Stevens Point, WI
04.2024 - 09.2024
- Greet customers upon arrival, providing exceptional customer service, taking orders, assisting with questions regarding the menus or cake orders, drive-thru, bringing prepared orders to tables, making ice cream, prioritizing daily tasks, cleaning, and maintaining food safety practices.
- (715) 646-4060
Front Desk/Night Audit/Housekeeper
Comfort Inn
Plover, WI
12.2023 - 04.2024
- Greet guest upon arrival, manage reservations, check-in and check-out guest, handling phone calls, prioritizing daily task, breakfast operations, maintaining cleanliness of hotels general areas, handling cash, processing cards, third party reservations, direct billing, record keeping, night audit, proficient customer services, and effective communication skills.
- (715) 496-2007
Front Desk/Night Audit
AmericInn
Plover, WI
12.2023 - 04.2024
- Greet guest upon arrival, manage reservations, check-in and check-out guest, handling phone calls, prioritizing daily task, inventory, breakfast operations, maintaining cleanliness of hotels general areas, handling cash, processing cards, third party reservations, direct billing, record keeping, night audit, delegating housekeeping daily operations, problem solving small projects to improve the hotels efficiency, proficient customer services, and effective communication skills.
- (715) 496-2007
Education
Medical Coding
NWTC
Green Bay, WI09-2019
Certified Medical Assistant and Phlebotomy
MATC
Madison, WI12-2011
Skills
- Customer Service
- Effective Communication
- Problem Solving
- Interpersonal Skills
- Management Skills
- Transferable Skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 8 staff members.
- Achieved optimal results by completing order deadlines with accuracy and efficiency.
- Completed assistant manager training program.
- Achieved positive customer feedback by exceptional customer service.
Certification
- Food Safety Managers Certificate
- Flaggers Certificate
Timeline
Cashier/Food Service Worker
Dairy Queen
04.2024 - 09.2024
Front Desk/Night Audit/Housekeeper
Comfort Inn
12.2023 - 04.2024
Front Desk/Night Audit
AmericInn
12.2023 - 04.2024
Certified Medical Assistant and Phlebotomy
MATC
Medical Coding
NWTC