Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Ashley DeVlaminck

New Baltimore,Michigan

Summary

Flexible General manager who excels in a fast-paced environment looking for a position with growth opportunities. Dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in addressing and resolving problems.

Overview

19
19
years of professional experience

Work History

Crew member

KFC
21 and Gratiot
02.2006 - 04.2007
  • Operated the drive-through window and sales register quickly and efficiently.
  • Greeted customers and provided excellent customer service.
  • Prepared fountain drinks and ice cream items.

Crew member

McDonald's
Green street
09.2007 - 03.2009
  • Consistently provided friendly guest service and heartfelt hospitality. 
  • Operated the drive-through window and sales register quickly and efficiently.
  • Cross-trained and coordinated scheduling with team members to ensure seamless service.
  • Prepared all food orders within a 2-3 minute time frame.

Swing Manager

McDonald's
Green street
03.2009 - 07.2011
  • Verified that prepared food met all standards for quality and quantity.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Reported to each shift on time and ready to work.
  • Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
  • Immediately informed supervisors when supplies were low or if equipment was not functioning properly.

General Manager

McDonald's
26 & Gratiot
07.2011 - Current
  • Oversaw inventory and office supply purchases.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Promptly and empathetically handled guest concerns and complaints.
  • Resolved employment-related disputes through proactive communication.
  • Handled understaffing, disputes, terminating employees and administering disciplinary procedures.

Education

High School Diploma -

Anchor Bay
Ira Township, MI
2008

Skills

  • Effective leader
  • Staff training/development
  • Employee scheduling
  • Efficient multi-tasker
  • Consistently meet goals
  • Customer-oriented
  • Point of Sale (POS) system operation
  • Payroll
  • Quick learner
  • Organized multi-tasker
  • Skilled upseller
  • Restaurant operations
  • Dedicated team player
  • Take inventories 
  • Place truck orders 

Timeline

General Manager

McDonald's
07.2011 - Current

Swing Manager

McDonald's
03.2009 - 07.2011

Crew member

McDonald's
09.2007 - 03.2009

Crew member

KFC
02.2006 - 04.2007

High School Diploma -

Anchor Bay

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Ashley DeVlaminck