Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Diaz

Las Vegas,NV

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

10
10
years of professional experience

Work History

Assistant Event Coordinator

Atomic Golf
11.2023 - Current
  • Assisted in the coordination and organization of kitchen operations to ensure efficient workflow.
  • Ensured smooth execution of on-site logistics by supervising setup, teardown, and vendor coordination during events.
  • Assisted Event Coordinator in creating detailed timelines for each phase of an event project, ensuring timely completion of all tasks.
  • Demonstrated strong organizational skills by prioritizing tasks effectively during high-volume periods.
  • Collaborated with the executive chef in developing new recipes or modifying existing ones based on customer feedback or ingredient availability.
  • Aided in the development of creative event themes and décor ideas that resonated with targeted audiences, leading to memorable experiences.

Delivery Coordinator

Verano
03.2022 - 09.2023
  • Interpret and execute state laws and regulations required when delivering medical cannabis.
  • Collaborated with warehouse personnel to ensure accurate picking and packing of products, reducing errors and returns.
  • Maintained detailed records of all shipments, utilizing advanced database software systems for accurate reporting purposes.
  • Led a team of 27 advisors, providing training and guidance to ensure exceptional customer service.
  • Oversaw the hiring process for new employees, including conducting interviews, checking references, and making hiring decisions.
  • Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
  • Assisted with budget development and cost control measures within the delivery department to maximize profitability without sacrificing quality or timeliness of services provided.

Administrative Assistant / Traffic Assistant

JVC Media
07.2020 - 03.2022
  • Assisted the Traffic Director daily in inputting copy instructions and creating and maintaining the accuracy of the stations' master logs.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Coordinated and scheduled appointments, meetings, and conferences, optimizing time management for executives and staff.
  • Provided administrative support to executives and teams, handling tasks such as drafting correspondence, proofreading documents, and managing calendars.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.

Guest Service Manager

Wyndham Garden
02.2015 - 07.2020
  • Assisted with guest check-in and check-out procedures, confirming that guests reach correct room.
  • Resolved guest complaints effectively, demonstrating empathy and problem-solving abilities.
  • Oversaw daily cash handling procedures at the front desk, ensuring accuracy in financial transactions while minimizing discrepancies or losses due to errors.
  • Established strong rapport with VIP guests by providing personalized attention and anticipating their needs throughout their stay.
  • Coordinated special events and group bookings, ensuring all details were accurately executed for successful outcomes.
  • Conducted regular staff training sessions on customer service standards and company policies, promoting a consistent level of service across the team.
  • Oversaw day-to-day operations of a 195-room hotel with a staff of 18 front desk employees.

Education

Associate of Applied Science - Pre-Clinical Laboratory Studies

Pensacola State College
Pensacola, FL
06-2026

Skills

  • Logistics oversight
  • Effective task delegation
  • Meticulous attention to detail
  • Demonstrated leadership abilities
  • Hospitality operations management
  • Office administration support

Timeline

Assistant Event Coordinator

Atomic Golf
11.2023 - Current

Delivery Coordinator

Verano
03.2022 - 09.2023

Administrative Assistant / Traffic Assistant

JVC Media
07.2020 - 03.2022

Guest Service Manager

Wyndham Garden
02.2015 - 07.2020

Associate of Applied Science - Pre-Clinical Laboratory Studies

Pensacola State College

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