Dynamic leader with proven expertise in team leadership and customer service, honed at Stew Leonard’s and other notable companies. Excelled in POS system operation and fostering a positive work environment. Achieved significant improvements in efficiency and customer satisfaction, demonstrating a flexible approach and a commitment to excellence.
• Manage front end by checking customers out with speedy service and expertise customer service
• Meet and greet customers while handling money, checks, and credit card transactions
• Assisting other co workers in other departments where help and guidance is needed
• Orientation speaker for new hires and seasonal employees regarding rules and regulations of Stews Leonards policies
• Manage booking to provide residential-cleaning services throughout the Fairfield County area based on availability
• Meet homeowners’ standards by following cleaning outline closely in special cleaning projects at high-end homes while
maintaining safety and care with personal items
• Vacuum, dust, mop, clean surfaces, and furniture throughout the house, remove bed linens to be replaced with clean ones
• Maintain all cleaning equipment, supplies, and products; ensure safe and sanitary storage and care of products
• Perform general sweeping, scrubbing, and mopping of hardwood, laminated, or tiled floors
• Dispose of trash from bins and containers
• Scrub sinks, basins, bathtubs, showers, and toilets
• Clean windows, glass surfaces, mirrors, and counters
• Greet and welcome patients upon arrival
• Answer a high volume of calls and providing phone triage as needed (prioritizing and screening calls)
• Prepare accurate charts and include notes for the attending Chiropractor
• Schedule client appointments based on the availability of the attending Chiropractor
• Collect and record patients personal and medial information
• Verify insurance information and contact third party billing as needed