Ashley Dionne
Warren,MI
Summary
Accomplished General Manager with a proven track record at Jimmy John Subs, enhancing operational efficiency and employee satisfaction. Expert in Operations Management and fostering Customer Relations, I spearheaded innovative strategies that significantly increased sales and profitability. Skilled in Staff Training and Development, I led teams to exceed performance goals through effective leadership and task delegation. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Kura Sushi USA
03.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
General Manager
Jimmy John Subs
01.2021 - 01.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Collaborated with cross-functional teams to develop innovative solutions.
Education
Master of Science - Culinary Arts
Macomb Community College
Warren, MI03.2026
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Supervision
- Staff Training and Development
- Task Delegation
- Workload Management
- Retail Operations
- Operations Management
- Employee Scheduling
- Customer rapport
- Recruiting and interviewing
- Compliance understanding
- Customer Relationship Management (CRM)
Certification
- CM - Certified Manager Certification
- Food Manager Training - 3 years
Timeline
Assistant Manager
Kura Sushi USA
03.2023 - Current
General Manager
Jimmy John Subs
01.2021 - 01.2023
Master of Science - Culinary Arts
Macomb Community College
- CM - Certified Manager Certification
- Food Manager Training - 3 years
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