Ashley Ann Di Sabatino

• Performed weekly audits of stock levels, pricing accuracy, and display standards.
• Conducted regular staff meetings to discuss operational updates and improvements.
• Analyzed customer feedback surveys to identify areas of improvement within the store environment.
• Monitored competitor activities in order to stay ahead of industry trends.
• Maintained customer database and tracked sales trends.
• Managed showroom budgeting and forecasting activities for optimal financial performance.
• Trained new employees on proper use of POS systems, product knowledge, and customer service techniques.
• Analyzed business performance data and forecasted business results for upper management.
• Planned and led team meetings to review business results and communicate new and ongoing priorities.
• Developed and implemented merchandise strategies to maximize sales and profits.
• Worked closely with buyers to select the right assortment of products for store location.

• Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
• Measured key performance indicators, tracking weekly and quarterly volume and revenue figures to meet targets.
• Monitored sales team performance and provided effective training to reach target goals.
• Conducted onboarding process for newly assigned accounts, communicating customer needs and expectations to sales team.
• Conducted monthly trainings to assist teams with development of marketing plans and lead acquisition.
• Utilized customer relationship management software to maintain records of customer activities and networking opportunities.
• Developed and managed sales and operation program.
• Prospected, identified and cultivated relationships with contacts to promote product lines.

• Created window and in-store displays for retail businesses and managed store overall appearance to market products effectively, deliver visual appeal and stimulate sales.
• Inspired and trained team members in both creative and logistical aspects of the business.
• Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
• Delivered exceptional client experiences through hands-on leadership of associates and managers.
• Built and maintained loyal, long-term customer relationships through effective management style.
• Designed sales and service strategies to improve revenue and retention.

• Report to the Corporate Retail Team while supporting Island Company retail locations.
• Established relationships with external vendors to support organizational needs.
• Implemented new systems and processes that improved efficiency across the organization.
• Demonstrating an in-depth knowledge of the merchandise, brand, and operational processes.
• Supporting employee management (including interviewing, training, discipline, scheduling, etc.)
• Maintaining close communication with all Store Managers, supporting and helping to problem-solve as their main contact for administrative needs.
• Managing store budgets (payroll, expenses, inventory, etc.).
• Helping to create and execute the policies and procedures of the Retail Division.

• Developed KPIs for tracking success of initiatives.
• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
• Shared product knowledge and offered personal recommendations to boost upselling and cross-selling goals.
• Created strategies for pricing, product positioning, merchandising and promotional activities.
• Established relationships with external vendors to support organizational needs.
• Managed multiple concurrent projects while meeting all deadlines.

• Creating a pleasant sensory experience for customers by the enhancement of presentations and product placement, to ensure positive results and financial growth for the company.
• Reporting of weekly top sellers to upper management to plan for adjustments to reach maximum sales and weekly/monthly sale goals.
• Prepared documentation, reports and logs to identify and manage sales metrics and support process driven activities.
• Analyzed historical data to identify trends in customer preferences and buying patterns.
• Worked closely with buyers to select the right assortment of products for each store location.
• Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
• Generated weekly reports on stock levels and inventory turnover rates.

Macy's

08/2015-03/2016

Visual Merchandiser

Calypso St. Barth

03/2014-10/2014

Visual Merchandising Specialist

Jonathan Adler
09/2013-02/2014
General Manager

Swarovski

03/2013-09/2014

Assistant Manager

Ralph Lauren

09/2010-03/2013

Sales Manager