Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Ashley Dockery

Secretary/office management
Salisbury,NC

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing and market positioning. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Innovative and goal-oriented Management professional committed to Area of expertise. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through Action. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Secretary/Office Manager

Hardt 2 Heart Ent LLC
08.2021 - Current
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Reported to senior management on organizational performance and progress toward goals.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Coordinated special projects and managed schedules.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Managed office operations while scheduling appointments for department managers.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Controlled finances to lower costs and keep business operating within budget.
  • Updated reports, managed accounts, and generated reports for company database.
  • Defined clear targets and objectives and communicated to other team members.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Maintained computer and physical filing systems.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Established team priorities, maintained schedules and monitored performance.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Culinary Arts

Penn Foster College
Scottsdale, AZ
01.2023

Skills

  • Written Communication
  • Customer Relations
  • Sorting and Labeling
  • Business Administration
  • Workflow Planning
  • Information Protection
  • Database Administration
  • Mail Handling
  • CRM Software
  • Report Writing
  • Human Resources
  • Excellent Multitasking Abilities
  • Clerical Support
  • Technical Support
  • Client Correspondence
  • Performance Improvement
  • Data Communications
  • Billing and Invoicing
  • Event Coordination
  • Office Management Software
  • Volunteer Relations
  • Administrative Oversight
  • Budget Administration
  • Administering Payroll
  • Financial Reporting
  • Accounts Payable and Receivable
  • Presentation Design
  • Strategic Planning
  • Financial Accounting
  • Calendar Management
  • Financial Tracking
  • Written Communication
  • Office Supplies and Inventory
  • Conflict Management
  • Calculating Deductions
  • Financial Management and Reporting
  • Profit and Loss Statements
  • Deposit Collection
  • Cash Flow and Reconciliation
  • Enforce Policies
  • Reading Comprehension
  • Leadership and Change Management
  • Handling Complaints
  • Calculating Liabilities
  • Scheduling
  • Budgeting
  • Customer Service Management
  • Documentation
  • Business Correspondence
  • Filing Experience
  • Accounts Payable and Accounts Receivable
  • Payments Posting
  • Microsoft Office
  • Assessment Scheduling
  • Inventory Purchasing
  • File Management
  • HIPAA Guideline Compliance
  • Schedule Management
  • Keyboarding Skills
  • Confidentiality Understanding
  • EHR Referral Tracking
  • Time Management
  • Meeting Support
  • Running Errands
  • Supply Inventory Control
  • Accounting and Bookkeeping
  • Issue Response and Resolution
  • Administrative Procedures
  • Organize Files
  • Website Updating
  • Clerical Staff Oversight
  • Research and Analytical Skills
  • Payment Distribution
  • Google Docs
  • Computers and Technology
  • Confidentiality and Data Protection
  • Messaging Management
  • Set Appointments
  • Database and Client Management Systems
  • Staff Orientation and Training
  • Organization
  • Dictation

Languages

English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Timeline

Secretary/Office Manager

Hardt 2 Heart Ent LLC
08.2021 - Current

Culinary Arts

Penn Foster College
Ashley DockerySecretary/office management