Ashley Dorsey
Aurora,CO
Summary
Adept at fostering patient wellness and independence, my tenure at All The Comfort Of Home honed my skills in compassionate caregiving and medication administration. Demonstrated ability to build trust and manage care plans effectively, enhancing patient satisfaction and safety. Proficient in documentation and reporting, my approach significantly improves client outcomes.
Overview
10
10
years of professional experience
Work History
Elderly Caregiver
All The Comfort Of Home
11.2019 - Current
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
- Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
- Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
- Implemented cognitive stimulation techniques like puzzles or memory games helping slow down cognitive decline in senior clients.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Maintained client confidentiality and adhered to HIPAA regulations while documenting and sharing pertinent information with authorized parties.
- Promoted independence among elderly clients by teaching them new skills or assisting them in relearning old ones as needed.
Medical Assistant/Receptionist
Med Now Clinics
10.2021 - 12.2024
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Enhanced office productivity by handling high volume of callers per day.
- Transcribed phone messages and relayed to appropriate personnel.
- Printed prescription requests and queries in compliance with practice protocol.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Supported office staff and operational requirements with administrative tasks.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
CNA /contract
Belview Alzheimer's In Dementia HomeCare
06.2018 - 06.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Medical Assistant/Receptionist/ Contract
New Horizons Primary Care
01.2015 - 06.2016
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Education
Nursing -
Concorde College
Aurora, COMedical Assistant - Medical Assistant
Concorde College
Aurora, CO06.2018
Medical Assistant - Medicine (Pre-Medicine)
Bryant And Stratton College - Newport News
Newport News, VA06.2014
Skills
- Personal Hygiene Assistance
- Documentation And Reporting
- Meal Preparation
- Compassionate Caregiving
- Time Management
- Relationship Building
- Dementia Care
- Activities of Daily Living
- Emotional Support
- Housekeeping
- Customer Service
- Patient Care
- First aid and safety
- Client documentation
- Workload Management
- Patient Companionship
- Safe Patient Transportation
- Alzheimer's support
- Care Plan Management
- Incontinence care
- Elderly Advocacy
- Basic Mathematics
- Medication Administration
- Recreational Activities
- Medical appointment coordination
- Behavior redirection
- Care plan assessment
- Nutrition monitoring
- Behavioral Management
- Diabetes Care
- Regulatory Compliance
- Fast Learner
- Clear Communication
- Bedside Care
- Personal Care Aide
- Cooking meals
- Critical Thinking
- CPR Certification
- Blood Glucose Monitoring
- Personal Care Worker (PCW)
- Wound Care
- Certified in CPR/AED
- Errands
- CPR/AED
Timeline
Medical Assistant/Receptionist
Med Now Clinics
10.2021 - 12.2024
Elderly Caregiver
All The Comfort Of Home
11.2019 - Current
CNA /contract
Belview Alzheimer's In Dementia HomeCare
06.2018 - 06.2022
Medical Assistant/Receptionist/ Contract
New Horizons Primary Care
01.2015 - 06.2016
Nursing -
Concorde College
Medical Assistant - Medical Assistant
Concorde College
Medical Assistant - Medicine (Pre-Medicine)
Bryant And Stratton College - Newport News