Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Farley

Beaufort

Summary

To become gainfully employed in an environment where I can utilize all of my skills to provide excellent patient care. Reliable, experienced Certified Medical Assistant, Certified Nursing Assistant and Nationally Certified Hemodialysis Technician with excellent patient and management skills. Action-oriented with strong ability to communicate effectively with patients, utilize technology, and execute administrative duties. My passion for my patients' care and needs are my first responsibility and focus. I am skilled in diverse healthcare settings. Knowledgeable medical office professional with strong background in clerical duties with advanced patient and physician coordination. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.

Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.

Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Private Direct Primary Care Office
11.2021 - 07.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Taught patients about medications, procedures, and care plan instructions.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Prepared and administered medications to alleviate patient symptoms.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Educated patients on preventative care measures, effectively reducing the risk of future health complications.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
  • Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
  • Implemented improvements in workflow processes that led to increased productivity amongst staff members.
  • Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and policies.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient pulse oximetry.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.

Hyperbaric Safety Director

St. Joseph’s Candler Hospital-Moss Creek Center for Hyperbarics and Wound Care
01.2020 - 11.2021
  • Treating patients with chronic, non-healing wounds with Hyperbaric Oxygen Therapy.
  • Administering Hyperbaric Oxygen Therapy to patients with critical non-healing wounds.
  • Maintaining all Hyperbaric equipment.
  • Provide staff in-service training.
  • Schedule and assess new patients.
  • Work closely with Medical Director to create new policies and plans that may benefit the center.
  • Maintain a schedule that allows the best possible for each and every patient.
  • Streamlined communication channels between departments for reporting potential hazards or unsafe conditions, enabling prompt action and resolution.
  • Mentored junior staff members on proper techniques for hazard identification, risk assessment, and incident reporting procedures.
  • Trained and certified physicians in assessment procedures and safety behaviors within the hyperbaric chamber suite.
  • Reduced accident rates by ensuring strict adherence to safety regulations and guidelines.
  • Helped to build culture of safety focused on reducing incidents and eliminating hazards.
  • Conducted annual reviews of safety programs and policies in place, making recommendations for updates or revisions based on industry best practices.
  • Improved workplace safety by implementing comprehensive training programs and conducting regular audits.
  • Collaborated with management to develop effective safety policies and procedures for various departments.
  • Collaborated with operations management to keep equipment in good working order, replace worn items and plan updates.
  • Managed emergency response teams during crisis situations, ensuring timely and efficient resolutions with minimal disruption to operations.
  • Coordinated with regulatory agencies such as OSHA to ensure compliance with federal and state safety standards.
  • Collaborated with other departments to integrate safety in all aspects of organization.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Recognized, documented, and advised on removal of hazards.
  • Provided guidance and resources to employees to maintain safety procedures and enhance protection.
  • Inspected facilities for adherence to fire, hazard, and safety guidelines.
  • Monitored workplace activities to determine compliance with safety regulations and standards.

Nationally Certified Hemodialysis Technician

DaVita Dialysis
03.2017 - 01.2020
  • Providing excellent patient care during dialysis treatment. Assess patient vitals, place needles into fistulas or grafts, patient documentation throughout treatment, moral support for patients, and tending to their needs to the best of my ability.
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations. Supports facility administrator duties related to office duties and patient care, to include chart assembly, obtaining discharge orders upon patient hospital visit and scheduling follow up appointments as needed.
  • Successfully led key projects which resulted in joint teammate success in obtaining a five-star rating for our facility four years in a row.
  • Patient satisfaction is the number one goal while abiding by company culture.

Medical Assistant-Cardiology

Beaufort Memorial Hospital
09.2016 - 03.2017
  • Provided quality patient care with duties including, but not limited to; acquiring patient information and vitals, performing EKG's, surgical scheduling for any and all procedures performed by Cardiologist or referral sent to another specialist, insurance precertification for any and all procedures, and compassionate calls to patients after procedures to offer assistance if needed.

CNA/Telemetry Technician

Coastal Carolina Hospital
09.2015 - 12.2016
  • Displayed strong clinical skills in assessing vital signs, charting patient information, and addressing patient needs under the direction of a charge nurse or clinical coordinator.
  • Adhered to safety guidelines; completed training all safety training through hospital programs.
  • Responsible for hospital wide remote monitoring with immediate responsibility to identify and escalate changes in rhythm.
  • Complied with HIPPA standards in all patient interactions and documentation.

Education

Hyperbaric Technician - Hyperbaric Therapy

Healogics
01.2020

Nationally Certified

NNCC
01.2017

Certified Nursing Assistant - Nursing

Technical College of The Lowcountry
Beaufort, SC
09-2015

Certified Medical Assistant - Nursing

Community Trade School, LLC
Yemassee, SC
06-2024

Skills

  • Microsoft Office
  • File/records maintenance
  • Quick learner
  • Patient-focused
  • Team Building
  • Project Leader
  • Patient Care & Safety
  • Medical Terminology
  • Vital Signs & Patient Monitoring
  • Privacy / HIPPA Regulations
  • Scheduling
  • Insurance Precertification
  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Patient care
  • Clinical documentation
  • Medication administration
  • Electronic health records
  • Vital sign monitoring
  • Sterilization techniques
  • Patient documentation
  • Wound care
  • Inventory and supply management
  • Inventory management
  • Medical records management
  • Payment collection
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Basic life support
  • Team collaboration
  • Verbal and written communication
  • Patient education
  • Safety compliance
  • Phlebotomy techniques
  • Infection control
  • Physical stamina
  • Telephone etiquette
  • Blood pressure measurement
  • Schedule coordination
  • Injection administration
  • Insurance confirmation
  • Clinical applications
  • HIPAA protocols
  • Sample collection procedures
  • Treatment setup
  • Medical records oversight
  • Healthcare procedures
  • Workflow organization
  • Customer service
  • Vital signs monitoring
  • Direct patient care
  • Maintaining confidentiality
  • EMR / EHR
  • Immunization administration
  • Medical terminology knowledge
  • Reliable team player
  • Phlebotomy
  • Electronic medical records
  • Data entry
  • Patient flow management
  • Compassionate
  • Patient-focused care
  • CPR
  • First aid
  • Procedure assistance
  • Patient relations
  • Adaptable
  • Patient care coordination
  • Appointment setting
  • Simple dressings
  • Insurance verification
  • Equipment sterilization
  • Monitoring patient progress
  • Trustworthy companion
  • Medical procedures
  • Diagnostic procedures
  • Sterile technique
  • Medical office administration
  • Complex Problem-solving
  • Compassionate caregiver
  • Valid South Carolina driver's license
  • Prioritizing stat orders
  • Lab equipment calibration
  • Lab equipment operation
  • Patient management
  • Reliable transportation
  • Companionship and emotional support
  • Professional bedside manner
  • Electrocardiographic rhythm recognition
  • Wound care specialist
  • Medical equipment operation
  • Chronic disease management
  • Customer relationship management (CRM)

Certification

  • BLS-CPR Certified (Current).
  • CMA - Certified Medical Assistant (Current)
  • CNA - Certified Nurse Assistant (Current)
  • CCHT - Certified Clinical Hemodialysis Technician, Certified nationally, (Current)

Timeline

Certified Medical Assistant

Private Direct Primary Care Office
11.2021 - 07.2023

Hyperbaric Safety Director

St. Joseph’s Candler Hospital-Moss Creek Center for Hyperbarics and Wound Care
01.2020 - 11.2021

Nationally Certified Hemodialysis Technician

DaVita Dialysis
03.2017 - 01.2020

Medical Assistant-Cardiology

Beaufort Memorial Hospital
09.2016 - 03.2017

CNA/Telemetry Technician

Coastal Carolina Hospital
09.2015 - 12.2016

Hyperbaric Technician - Hyperbaric Therapy

Healogics

Nationally Certified

NNCC

Certified Nursing Assistant - Nursing

Technical College of The Lowcountry

Certified Medical Assistant - Nursing

Community Trade School, LLC

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