Overview
Work History
Education
Skills
Timeline
Generic

Ashley Dove

Kennesaw,GA

Overview

11
11
years of professional experience

Work History

Dispatcher

JACK Thistledown Racino
Warrensville Heights, OH
01.2012 - 03.2018
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Assigned drivers to appropriate routes based on customer needs.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Provided timely updates to customers regarding their orders or requests.
  • Received and dispatched calls for emergency services.
  • Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.

Administrative Assistant

Minority Executive Search
Cleveland , OH
08.2007 - 09.2009
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Responded effectively to sensitive inquiries or complaints.
  • Scheduled appointments, meetings and events for management staff.

Stylist

Nordstrom
Beachwood, OH
01.2019 - june2020
  • Provided personal consultations to determine clients' styling needs and preferences.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Created visual displays to showcase clothing, accessories and other fashion merchandise.
  • Organized styling sessions for editorial photoshoots and advertising campaigns.
  • Assisted clients in selecting and purchasing fashion items that match their style preferences.
  • Collaborated with photographers, models and makeup artists to execute fashion shoots for print, television and digital campaigns.

Customer Service Representative

ADT Security
Cleveland, OH
04.2016 - Oct2017
  • Greeted guests and provided them with a positive customer service experience.
  • Responded to customer inquiries regarding services offered, hours of operation, pricing.
  • Logged transactions into computer system accurately in order to maintain records of sales data.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Education

High School Diploma -

South High School
Cleveland, OH
05-2006

Marketing

Tri C Community
Cleveland, OH

Skills

  • Dispatch Coordination
  • Customer Relations
  • Database Management
  • Data Entry

Timeline

Stylist

Nordstrom
01.2019 - june2020

Customer Service Representative

ADT Security
04.2016 - Oct2017

Dispatcher

JACK Thistledown Racino
01.2012 - 03.2018

Administrative Assistant

Minority Executive Search
08.2007 - 09.2009

High School Diploma -

South High School

Marketing

Tri C Community

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Ashley Dove